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Customer Satisfaction Survey

Shopify Customer Satisfaction Survey Template

Collect feedback and customer satisfaction data for Shopify stores through Surveys templates. They feature customizable questions, rating scales, and comment boxes to help store owners improve their customer experience.
Rated 4.8 out of 5 from over 800 reviews on G2.com
No credit card required
Easy installation
100% Shopify compatible
Free plan available
Features
  • Form Builder AI Generator
  • ReCAPTCHA Verification
  • Multiple Email Alerts
  • Filled in Advance Forms with URL Params
  • Post-Submit Actions
  • Forms with Multiple Steps
  • Multilingual Forms
  • Transfer All Data
  • Submit Files
  • Mobile Adaptive
  • 20+ Modifiable Fields and Elements
  • Float-Based Layout
  • Color Scheme Generator
  • Several Layout Designs
  • Over 5000 Zapier-Based Integrations
Template Catalog

Need a Different Template?

Check out more ready-made templates for any use case or build your own!
Post Purchase Survey
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Checkout Survey
Create a website survey with the template to collect post-checkout customer feedback.
Survey Quiz
Create a website quiz with the template to make a detailed survey test.
Simple Survey
Create a simple survey to collect valuable data with multiple questions using the template for website.
Popup Survey
Create a website survey with the template and place it in the pop-up to catch users' attention.
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How to Create Your Own Customer Satisfaction Survey Template for Shopify

In order to make the Customer Satisfaction Survey template for Shopify, follow this tutorial:

  1. Pick from a list the Customer Satisfaction Survey template specially made for Shopify.
  2. Open the picked template.
  3. Click on the “Use Template” option.
  4. Edit all the elements and characteristics of the Customer Satisfaction Survey to fit your Shopify design.
  5. Log in to your Elfsight account and obtain the code to insert.

How to Customize the Customer Satisfaction Survey for Your Shopify Layout

It’s as simple as it seems; just navigate to the “Appearance” menu in the configurator. Pick the layout format. Change width and position. This is it!

How to Add Customer Satisfaction Survey Plugin to Shopify

To integrate the Customer Satisfaction Survey plugin to your Shopify, use the detailed tutorial:

  1. Modify the Customer Satisfaction Survey template.
  2. Sign in to the Elfsight’s control panel.
  3. Get the unique plugin code and copy it.
  4. Go to Shopify and integrate the code into the webpage HTML editor.

What to Look for When Customizing Your Shopify Customer Satisfaction Survey

Form Title

The form’s title should lucidly represent what visitors are submitting. Express your brand presence by keeping the title brief, sweet, and catchy. This will help users easily understand the reason why they’re completing the Customer Satisfaction Survey and how their info ends up being used.

Input Fields

This is where clients shall put their name, email address, message, as well as every other relevant information you desire to collect from clients.

Submit Button

This element is important to any form as it lets consumers release when their information has been properly submitted.

Privacy Policy

Remember to include a URL-link to your site’s privacy notice in the Shopify Customer Satisfaction Survey so that consumers know how their information will be utilized and secured by your company or organization.

Anti-Spam Captcha

Including a spam-preventing reCAPTCHA helps prevent spam form submissions while ensuring only real people are getting to the form information and not robots.

Confirmation Message

Once a customer has successfully filled out and sent the Customer Satisfaction Survey, ensure they get some confirmation that their submission was accepted and is being processed by your team or company.

Shopify Mobile Optimization

Make your form optimized for each digital device by using a responsive layout. It’s easy-to-use on any monitor resolution, browser platform, OS, and orientation. Moreover, properly demonstrate all fields, tags, and directions to get a distinct and stylish outcome.

Shopify Visuals

Create a great usability on the site by adding graphics. Consider using images, signs, or eye-catching colors to attract attention to the submit button or call-to-action (CTA). But stay away from using lots of visuals and colors, as it can be daunting and distract from your core message.

Fields Validation

Including field validation helps reduce errors that may occur when customers enter inaccurate information. Require the crucial fields in real-time, so consumers recognize when they have made an error and can adjust their data before submitting.

How to Add Integration to Your Shopify Customer Satisfaction Survey

To integrate an integration to your Shopify Customer Satisfaction Survey, complete the points from the simple guide:

  1. Navigate to the “Integrations” menu tab in the live demo builder.
  2. Choose an app integration.
  3. Link the Customer Satisfaction Survey to the selected integration service and authorize the account.

What Integrations are Available for Shopify Customer Satisfaction Survey

For our beloved clients, we provide Mailchimp, Google Sheets, and 5000+ integration services via Zapier! Making a useful Customer Satisfaction Survey doesn’t have to be difficult. With the appropriate template, you can quickly build an efficient form for your particular case.

Shopify Customer Satisfaction Survey and Mailchimp Integration This integration allows users to easily create and manage regular email campaigns, segment their contacts, and track the performance metrics.
Shopify Customer Satisfaction Survey and Google Sheets Integration This integration lets users access and adjust data stored in their Google Sheets account from other applications and services. For example, you can make use of this app integration to export your form outcomes.
Shopify Customer Satisfaction Survey and Gmail Integration This app integration allows users to access their Gmail messages, contacts, and calendar events from other apps and services.
Customer Satisfaction Survey and CRM Integration This integration service allows companies to access customer data from a number of sources in one place, simplify processes, and deliver amazing customer service.
Shopify Customer Satisfaction Survey and Zapier Integration This app integration allows users to synchronize apps and services to each other to automate workflow processes and exchange details quickly.

Help with Customer Satisfaction Survey Setup and Shopify Installation

In case you have read through the directions and still have a few questions, check out the next options: