Best-in-Class

AI Chatbot widget for website

Q: What is an AI chatbot?

An AI chatbot is a smart assistant that uses artificial intelligence to communicate with your website visitors in real time. It can answer questions, collect contacts, guide users, and provide support — all automatically, 24/7.

Q: Can I set the Chatbot’s tone or personality?

You can define the chatbot’s tone (friendly, professional, playful, etc.) and communication style by describing it in the instructions under Training tab → Agent Instructions.

Q: How can I train the AI Chatbot on my own content?

In the Elfsight editor, you upload files, text blocks, Q&A entries, or website links in the Web Pages section of the editor, which the chatbot uses to answer users.

Q: What types of content sources can I upload?

The chatbot supports PDF, TXT, JSON, DOCX, PPTX, HTML, and MD files, along with manual text and Q&A entries, all added to the knowledge base storage.

Q: How much content can I add to the knowledge base?

Content limits depend on your plan, starting at 10 million characters on Free and increasing up to 180 million or more on higher plans.

Q: What counts as a “character” for the content limit?

All symbols count as characters, including letters, spaces, punctuation, and numbers; for files, one byte equals one character.

Q: What happens if a user asks something not in my content?

If the question isn’t in your knowledge base, the AI answers using general model knowledge or states it lacks information.

Q: Is there a limit on how many questions the AI Chatbot can handle?

Each plan includes a monthly message limit (e.g., Free: 50, Basic: 300), and the chatbot pauses when the limit is reached.

Q: Can I get a transcript of the chat conversations?

You can enable chat transcripts capturing the full conversation history to be emailed automatically after each session in the Settings tab → Email Notifications.

Q: Can the chatbot collect leads and contacts?

Yes. The chatbot can collect visitor names, emails, phone numbers, and other details using built-in lead forms. You receive the data via email notifications or integrations.

Create an AI chatbot trained on your business data and easily add it to any website to automate support, capture leads, and drive sales – 24/7.

No credit card needed

AI agentOnline

👋 Hi! Welcome! How can I help you today?

Create your AI chatbot assistant for free

1. Enter your website
2. Create AI agent
3. Add to website

Your AI teammate

Hire an AI agent that works on your website 24/7

It answers questions, captures leads, and helps visitors take action — automatically adapting to your business, understanding your content, and guiding people toward the next step that matters.

Up to80%of conversations automated

One agent. Multiple roles.

See all use cases

Support agent

Automate customer support with instant answers based on your website content, no scripts or delays.

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FAQ assistant

Automate FAQ responses with an AI chatbot that instantly answers common questions based on your website content.

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Product recommendations

Suggest products that match what each visitor asks for — their budget, taste and what they’ve looked at.

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Site search

Let visitors find any page, product or answer on your website by asking in their own words.

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Shopping assistant

Help shoppers find the right product by asking a couple of quick questions and pointing them to what fits.

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Sales assistant

Assist online shoppers by guiding visitors, removing doubts, and helping them choose the right product or service.

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Lead manager

Generate leads by capturing contacts, asking follow-up questions, and sending you qualified prospects.

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Booking assistant

Enable bookings and reservations by scheduling calls, demos, or appointments directly in the chat.

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After-hours support

Answer visitors at night and on weekends, and leave your team the requests that need a person in the morning.

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Feedback collector

Ask visitors how it went right in the chat and collect ratings and comments without a separate survey.

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Smart operator

Understands user intent and suggests the next step — forms, buttons, or actions.

Creation

Learns your business. Builds itself.

Builds from your website

Scans your website to understand your business, products, services, and content, then turns it into an AI agent automatically.

Creates a knowledge base

Turns your website content into accurate AI answers automatically.

Shapes a personality

Creates a name, icon, role, and tone of voice based on your business.

Prepares the first interaction

Generates welcome messages and quick replies designed for your visitors and business goals.

Equips with the right skills

Adds lead capture, action buttons, and other capabilities automatically based on your business.

Learns from conversations

Detects missing knowledge and helps improve future conversations over time.

Try creating your AI agent in a minute

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Intelligence

Understands people, not just prompts.

AI agentOnline

Running shoes under $150.

Nike Pegasus 42 is the best match.

View details

AI agentOnline

¿Tienen alguna recomendación de regalo por menos de $50?

¡Claro! Una buena opción es un set de velas aromáticas, una taza térmica o un kit pequeño de cuidado de la piel. Todas están por menos de $50.

你觉得蜡烛套装是不是更个性化的礼物？

是的，我也这么觉得。香薰蜡烛套装在 $50 以内，是更贴心、也更有个人风格的选择。

Fully under your control

Set exactly how your AI Chatbot widget behaves in every conversation — what it says, does, and avoids.

Define how your agent communicates

Define how your agent communicates and what role it plays — from support to sales.

Control what your agent says and does

Create rules that define what your agent says, does, and avoids in different situations.

Shape the first interaction

Set a tailored welcome message to guide users from the very first interaction.

Guide users from the start

Show quick reply options at the start of the conversation to highlight common questions and guide users.

Expand what your agent knows

Add files, Q&A, or pages to improve how your agent answers and handles conversations.

Trigger actions based on intent

Show forms, buttons, or offers when users express specific intent or ask certain questions.

Offer discounts in key moments

Trigger special offers or discounts when users show buying intent.

Route users to your team

Send conversations to a real person based on user intent or conversation context.

Control how leads are captured

Decide when and how lead forms appear based on user behavior or conversation stage.

Control how your agent responds

Define exactly how your agent answers specific questions or handles sensitive situations.

AI skills & results

A powerful AI agent that actually gets things done

Your agent doesn't just talk — it takes action, solves tasks, and drives real outcomes for your business.

Lead form

Agent collects user details through smart forms directly in the conversation.

Collects name, email, phone, and consent
Shows before chat, before answer, or after reply
Keeps lead details with chat context
Confirms successful submission
Helps qualify interested visitors

AI agentOnline

Do you make custom cakes for birthdays?

Yes, we do custom birthday cakes. Share your email and event date, and we'll send available options.

Thanks! We'll follow up with cake styles and pricing.

MCP installSoonProduct cardsSoonLocation & contactsSoon

Turn conversations into measurable results

Conversations, leads & feedback

Store chat history, collect leads, and track user reactions automatically.

Shipping to Canada and paying in CAD

Hi! Do you ship to Canada?