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Customer Service Survey Form

Customer Service Survey Template

The Customer Service Survey template is ideal for measuring customer satisfaction and gathering insights. This survey is designed to be straightforward and ensures a high response rate to help your business thrive!
Rated 4.8 out of 5 from over 800 reviews on G2.com
No credit card required
Easy installation
Works on 99.9% of websites
Free plan available
Features
  • Elfsight AI Form Generator
  • Spam Protection
  • Multiple Email Notifications
  • Filled in Advance Forms with URL Params
  • Post-Submit Actions
  • Forms with Multiple Steps
  • Multilingual Forms
  • Transfer All Data
  • Upload Files
  • Mobile Adaptive
  • 20+ Flexible Fields and Elements
  • Floating Layout
  • Color Palette Generator
  • Several Layout Designs
  • 5000+ Zapier-Based Integrations
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Squarespace
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Elementor
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HTML
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BigCommerce
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iFrame
Joomla
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Blogger
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Magento
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Template Catalog

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FAQ

How to Create Your Own Customer Service Survey Template for the Website

To design your own Customer Service Survey template for your website, use this instruction:

  1. Select from a catalog the Customer Service Survey template.
  2. Open the picked template.
  3. Hit the “Use Template” option.
  4. Adjust all the attributes and features of the Customer Service Survey to match your website design.
  5. Sign in to the Elfsight profile and get the code to enter.

How to Customize the Customer Service Survey for Your Website Layout

It’s as simple as that; just open the “Appearance” menu in the configurator. Select the layout format. Change width and position. This is it!

How to Add Customer Service Survey Plugin to the Website

To embed the Customer Service Survey plugin to your webpage, follow the simple guide:

  1. Personalize the Customer Service Survey template.
  2. Sign in to your Elfsight account.
  3. Obtain the unique plugin code and copy it.
  4. Go to the website and enter the code into your HTML editor.

What Integrations are Available for Customer Service Survey

For our dear clients, we make available Mailchimp, Google Sheets, and 5000+ integration services via Zapier! Creating a practical Customer Service Survey doesn’t have to be difficult. With the proper template, you can easily build an efficient form for your particular case.

Mailchimp Integration This integration service allows users to easily run and manage regular email campaigns, segment their contacts, and track performance metrics.
Google Sheets Integration This integration allows users to access and modify data stored in their Google Sheets profile from other apps and services. For example, you can utilize this integration to transfer your form outcomes.
Gmail Integration This integration service allows users to gain access to their Gmail messages, contact details, and calendar events from other applications and services.
CRM Integration This app integration allows companies to access customer information from a number of sources in one place, simplify processes, and improve client service.
Zapier Integration This app integration lets users link apps and services with each other to streamline workflow processes and swap information quickly.

How to Add Integration to Your Customer Service Survey

In order to insert an integration to your Customer Service Survey, complete the points from the brief tutorial:

  1. Open the “Integrations” menu option in the live demo editor.
  2. Choose an integration service.
  3. Sync the Customer Service Survey to the selected integration and authorize your account.

What to Look for When Customizing Your Customer Service Survey

Form Title

The caption should clearly describe what visitors are filling out. Reveal the brand presence by keeping the caption short, simple, and catchy. This will help visitors quickly understand why they need to submit the Customer Service Survey and how their data is utilized.

Customer Service Survey Input Fields

This is where clients will enter their first and last name, email address, message, and every other relevant detail that you desire to gather from users.

Customer Service Survey Submit Button

This is a critical feature of any form as it lets visitors know when their info has been successfully submitted.

Privacy Policy

Add a URL link to your website’s data protection policy in your Customer Service Survey so that consumers know how your business or firm uses and secures their details.

Customer Service Survey Anti-Spam Captcha

Adding a spam-preventing captcha verification helps prevent spam form submissions while also ensuring only real users are gaining access to the form content, not robots.

Confirmation Message

Once a client has successfully completed and submitted the Customer Service Survey, ensure they get some confirmation messages that their submission was sent and is being taken care of by your team or company.

Customer Service Survey Mobile Optimization

Build your form mobile-friendly for each digital device using a responsive layout. It’s easy-to-use on any display size, browser, operating system, and orientation. Additionally, appropriately showcase all the areas, tags, and instructions to get a distinct and concise outcome.

Customer Service Survey Visuals

Create great usability on your webpage by incorporating graphics. Consider using images, icons, or eye-catching colors to draw attention to the submit button or call-to-action (CTA). But stay away from using numerous colors and visuals, as it can be overwhelming and distract from the main point.

Customer Service Survey Fields Validation

Adding field validation helps reduce mistakes that might happen when users enter inaccurate data. Require the crucial fields in real-time, so customers know when they have made an error and can modify their information before submitting.

Help with Customer Service Survey Setup and Website Installation

In case you have read through the directions and still have a few requests, take a look at the next options: