Customer Feedback Form Template

Build customer loyalty and collect detailed feedback by implementing the Customer Review Forms templates on your HTML website. The form includes options for rating and commenting on various aspects to identify areas for improvement and gain insights into customer satisfaction levels.
Rated 4.8 out of 5 from over 800 reviews on
No credit card required
Easy installation
Works on 99.9% of websites
Free plan available
  • Built-In AI Form Generator
  • Captcha Validation
  • Multiple Email Notifications
  • Pre-Fill Forms with URL Params
  • Actions After Submission
  • Forms with Multiple Steps
  • Multilingual Forms
  • Data Export
  • Submit Files
  • Mobile Adaptive
  • 20+ Flexible Fields and Attributes
  • Float-Based Layout
  • Color Palette Generator
  • Several Layout Styles
  • 5000+ Zapier-Based Integrations
Template Catalog

Need a Different Template?

Check out more ready-made templates for any use case or build your own!
Nps Survey
Create a website survey with the template to measure NPS and reveal the level of customer loyalty.
Validation Feedback Form
Create a form with a validation checker and gather users' feedback using the template for website.
User Registration Feedback Form
Create a form to get more user registration and collect feedback using the template for website.
Simple Feedback Form
Create a simple form to gather user feedback using the template for website.
Emoji Feedback Form
Create a form to receive emoji response feedback using the template for website.
Vote Form
Any type of voting is easily arranged through this transformable template!
Customer Testimonial Form
Create a website form with the template to collect customers' testimonials on products and services.
Product Customer Review Form
Create a website form with the template to collect customers' product and service reviews.
No Suitable Form Template?
Create your form with Elfsight AI by describing your requirements in plain language, or build your own form using our form builder.

Here’s what people say about Elfsight Form Builder widget

Explore Our Assortment of Customer Feedback Form Templates for Your Business Requirements

Welcome to Elfsight Form Builder – the ultimate online form creator enabling you to generate customer feedback forms, contact forms, surveys, and more. Our builder empowers you to fashion tailor-made digital forms for your website or business, even without technical expertise. Our form templates are strategically crafted to streamline your workflow and reduce the time and energy required to develop a form. Let’s delve into our collection of customer feedback form templates and discover how they can enhance your business.

Are you in search of a fresh customer feedback form template? Look no further! Our templates are meticulously designed to suit diverse business needs, simplifying the creation of a comprehensive form that captures all the vital information you require from your customers. Our customer feedback form templates are customizable, enabling you to infuse your brand identity and adapt the fields to align with your specific business prerequisites.

As a business owner, you understand the significance of having a customer feedback form on your website. Whether you are selling products or services, acquiring leads, or simply striving to track your customers, our online customer feedback forms offer the ideal solution. You can effortlessly forge an online customer feedback form for free, without any coding skills necessary. Simply select a template, personalize it, and embed it seamlessly into your website.

Our free premium feedback form builder boasts an array of features, including conditional logic, form submission notifications, and integrations with popular email marketing tools. With our builder, constructing a professional-looking customer feedback form that is mobile-friendly and responsive becomes a breeze, guaranteeing a seamless user experience for your customers.

Are you in pursuit of the finest client feedback form available? Our templates are free and thoughtfully curated to meet your requirements, and we provide a wide spectrum of customization options to aid you in designing the perfect form for your business. Whether you seek to gather customer feedback, conduct surveys, or simply amass contact information, our customer feedback form templates are at your disposal.

What are the benefits of using Customer Feedback Form Templates?

  1. Time-Saving Solution: Customer Feedback Templates provide a pre-designed structure that saves you valuable free time and effort. Instead of starting from scratch, you can simply select a template that suits your needs and customize it according to your preferences. This eliminates the need to design a widget from scratch, allowing you to freely focus on other important aspects of your business.
  2. Streamlined Data Collection: With Customer Feedback Form Templates, you can collect essential information from your customers in a structured and organized manner. These templates come with pre-defined fields that cover various aspects of client feedback, ensuring that you capture all the necessary data effectively. This streamlined approach simplifies the process of collecting and analyzing feedback, enabling you to make informed business decisions.
  3. Enhanced User Experience: A well-designed Customer Feedback Form can significantly improve the user experience for your customers. By using templates specifically tailored for customer feedback, you can create forms that are intuitive and user-friendly. Elfsight Form Builder offers customizable options, allowing you to align the form’s design and branding with your business identity. This ensures that customers have a seamless and engaging experience while providing their feedback.
  4. Increased Response Rates: Customer Feedback Form Templates are designed to encourage higher response rates. These templates often incorporate best practices for form design, such as clear instructions, concise questions, and visually appealing layouts. By using these free templates, you can create forms that are visually appealing and easy to navigate, increasing the likelihood of customers completing the form and providing valuable feedback.
  5. Flexibility and Customization: Elfsight Form Builder offers a range of customization options, allowing you to tailor the client Feedback Form Templates to suit your unique business requirements. You can add or remove fields, rearrange the form layout, and customize the design elements to align with your branding. This flexibility ensures that the form seamlessly and freely integrates with your website or other digital platforms, providing a cohesive and personalized user experience.
  6. Data Analysis and Reporting: Customer Feedback Form Templates often come with built-in analytics and reporting features. Elfsight Form Builder offers the ability to track and analyze form submissions, providing valuable insights into customer preferences, satisfaction levels, and areas for improvement. These analytics help you identify patterns, trends, and actionable data, enabling you to make data-driven decisions and optimize your business strategies.
  7. Integration with Other Tools: Elfsight Form Builder allows seamless integration with other popular tools and platforms. You are free to integrate your Customer Feedback Form with email marketing software, customer relationship management (CRM) systems, or project management tools. This integration enables you to automate processes, centralize data, and streamline workflows, maximizing the efficiency and effectiveness of your customer feedback collection and analysis.
  8. Real-time Notifications: Elfsight Form Builder enables you to receive real-time notifications whenever a customer submits a feedback form. This feature ensures that you promptly respond to customer feedback, demonstrating your commitment to customer satisfaction and building trust with your audience. Real-time notifications also allow you to address any urgent concerns or issues raised by customers, fostering a proactive approach to customer support and service.
  9. Mobile-Friendly Design: In today’s mobile-centric world, it is crucial to have forms that are optimized for mobile devices. Elfsight Form Builder ensures that client Feedback Templates are mobile-friendly and responsive. This means that customers are free to access and complete the form on their smartphones or tablets, regardless of the screen size or operating system. A mobile-friendly design enhances the accessibility and usability of the form, catering to the preferences and convenience of your customers.

How can I customize my Customer Feedback Form Template form to fit my business needs?

Elfsight Form Builder empowers you with a range of free customization options to tailor your Customer Feedback Form Template form to precisely fit your business needs. By leveraging these features, you can create a form that aligns with your brand identity, captures the specific feedback you require, and seamlessly integrates with your website or digital platforms. Let’s explore the various customization capabilities available to you:

  1. Branding and Design: Elfsight Form Builder allows you to infuse your Customer Feedback Form Template form with your brand’s visual identity. You can customize the form’s colors, fonts, and layout to match your brand’s style and create a cohesive look and feel. This customization helps create a sense of familiarity for your customers and strengthens brand recognition.
  2. Field Customization: Tailoring the fields of your form is essential to collect the precise feedback you need. Elfsight Form Builder enables you to add, remove, or modify form fields effortlessly. You can choose from a wide range of field types such as text fields, dropdown menus, checkboxes, and more. This flexibility allows you to create a form that captures the specific information relevant to your business.
  3. Conditional Logic: Elfsight Form Builder offers a powerful free feature called conditional logic. With conditional logic, you can create dynamic forms that adapt based on user responses. For example, you can display follow-up questions or skip irrelevant sections based on user selections. This functionality ensures that your form remains concise and relevant, improving the user experience and increasing response rates.
  4. Validation and Error Messages: To ensure accurate data collection, Elfsight Form Builder enables you to set validation rules for form fields. You can define requirements such as mandatory fields, email address formats, or specific character limits. Additionally, you can customize error messages that appear when users input incorrect or incomplete data. These features help streamline the feedback collection process and ensure data accuracy.
  5. Personalized Thank-You Messages: After a client submits their feedback, you can express appreciation and provide confirmation through a personalized thank-you message. Elfsight Form Builder allows you to customize the content and design of the thank-you message, providing a personalized touch. You can also redirect users to a specific webpage or display additional information, such as promotions or contact details, to further engage with your audience.
  6. Form Layout and Structure: Elfsight Form Builder offers flexibility in arranging the form’s layout and structure. You can easily rearrange the form sections or organize fields into multiple columns to create a visually appealing and intuitive form. This customization helps improve the client experience by ensuring that the form flows logically and is easy to navigate.
  7. Integration with Third-Party Tools: Elfsight Form Builder provides seamless integration with various third-party tools and platforms. You can connect your client Feedback Form Template form with email marketing software, CRM systems, project management tools, or data analysis platforms. Integration allows you to automate processes, centralize data, and streamline workflows, enhancing the efficiency and effectiveness of your feedback collection and analysis.
  8. Mobile Optimization: In an increasingly mobile-driven world, it is crucial to optimize your form for mobile devices. Elfsight Form Builder ensures that your Customer Feedback Form Template form is mobile-friendly and responsive. The form automatically adapts to different screen sizes and orientations, providing an optimal user experience for customers accessing the form on smartphones or tablets.
  9. Language Localization: If your business operates globally or caters to multilingual audiences, Elfsight Form Builder offers language localization capabilities. You can easily translate the form’s labels, instructions, and error messages into different languages. This customization helps eliminate language barriers and ensures that customers can provide feedback in their preferred language, enhancing inclusivity and engagement.
  10. Real-time Notifications and Reporting: Elfsight Form Builder provides real-time notifications when a customer submits a feedback form.

What are some of the features that Elfsight Form Builder offers to help businesses create effective Customer Feedback Form Templates?

Elfsight Form Builder offers a plethora of features designed to empower businesses in creating effective Customer Feedback Form Templates. These features are specifically crafted to enhance the functionality, customization, user experience, and data management of your forms. Let’s delve into some of the key features provided by Elfsight Form Builder that can elevate your Customer Feedback Form Templates to new heights:

  1. Drag-and-Drop Form Builder: Elfsight Form Builder simplifies the form creation process by offering a user-friendly drag-and-drop interface. This intuitive feature allows you to effortlessly add and arrange form fields, making it easy to design a visually appealing and logically structured Customer Feedback Form Template.
  2. Customizable Form Fields: With Elfsight Form Builder, you have full control over the form fields in your Customer Feedback Form Template. You can choose from a variety of field types such as text fields, checkboxes, dropdown menus, and rating scales. Additionally, you can customize the labels, placeholders, and validation rules for each field to ensure accurate and relevant feedback collection.
  3. Conditional Logic: Elfsight Form Builder includes advanced conditional logic capabilities that enable you to create dynamic and personalized Customer Feedback Form Templates. You can set up conditional rules based on user responses to show or hide specific form fields or sections. This feature allows you to tailor the form based on user input, creating a more engaging and targeted feedback experience.
  4. Multi-Page Forms: Long forms can be overwhelming for users and may lead to abandonment. Elfsight Form Builder offers the option to create multi-page forms, breaking down lengthy feedback forms into smaller, more manageable sections. This feature enhances the user experience by presenting one section at a time, reducing form fatigue, and increasing completion rates.
  5. Branding and Design Customization: Elfsight Form Builder allows you to seamlessly incorporate your brand identity into your Customer Feedback Form Template. You can customize the form’s colors, fonts, and layout to match your brand’s visual style. This branding customization creates a cohesive and professional look, reinforcing your brand image and building trust with customers.
  6. Mobile Responsiveness: In today’s mobile-centric world, it’s essential to have forms that are optimized for various devices. Elfsight Form Builder ensures that your Customer Feedback Form Template is mobile-friendly and responsive. The forms automatically adjust to different screen sizes, ensuring a seamless user experience for customers accessing the form on smartphones or tablets.
  7. Real-time Notifications: Elfsight Form Builder offers real-time notifications to keep you informed whenever a customer submits a feedback form. You can receive instant email notifications or integrate with messaging platforms like Slack or Microsoft Teams. These notifications enable you to promptly respond to customer feedback, demonstrating your commitment to excellent customer service.
  8. Data Management and Analysis: Elfsight Form Builder provides robust data management and analysis tools for your Customer Feedback Form Templates. You can easily view, filter, and export form submissions, enabling you to gain insights and make data-driven decisions. The platform also integrates with popular third-party tools like Google Sheets and CRM systems for seamless data synchronization.
  9. Form Security: Protecting customer data is of utmost importance. Elfsight Form Builder prioritizes form security by offering options such as reCAPTCHA and SSL encryption. These features safeguard sensitive information and provide peace of mind to both businesses and customers.
  10. Seamless Integrations: Elfsight Form Builder seamlessly integrates with various third-party platforms and services, expanding the functionality of your Customer Feedback Form Template. You can integrate with email marketing tools like Mailchimp or CRM systems like Salesforce, automating processes and centralizing data.


How to Create Your Own Customer Feedback Form Template for the Website

In order to make the Customer Feedback Form template for your website, use this guide:

  1. Pick from a catalog the Customer Feedback Form template.
  2. Open the chosen template.
  3. Hit the “Use Template” option.
  4. Adjust all the attributes and characteristics of the Customer Feedback Form to match the website aesthetic.
  5. Log in to the Elfsight account and get the code to integrate.

How to Customize the Customer Feedback Form for Your Website Layout

It’s as simple as that; just go to the “Appearance” menu in the configurator. Select the layout format. Change width and position. This is it!

How to Add Customer Feedback Form Plugin to the Website

In order to enter the Customer Feedback Form widget to the site, apply the brief guideline:

  1. Customize the Customer Feedback Form template.
  2. Sign in to your Elfsight control panel.
  3. Receive the individual plugin code and copy it.
  4. Go to the website and integrate the code into your editor.

What Integrations are Available for Customer Feedback Form

For our beloved customers, we make available Mailchimp, Google Sheets, and more than 5000 integration services via Zapier! Making a functional Customer Feedback Form doesn’t mean you have to be a rocket scientist. With the proper template, you can quickly make an effective form for your particular case.

Mailchimp Integration This integration service lets users easily run and maintain regular email marketing campaigns, collect client’s contacts, and track the performance metrics.
Google Sheets Integration This app integration lets users access and filter data stored in their Google Sheets profile from different applications and services. For instance, you can use this application integration to export your form results.
Gmail Integration This application integration lets users access their Gmail messages, contact information, and calendar events from other apps and services.
CRM Integration This application integration allows businesses to gain access to consumer details from a number of sources in one place, streamline processes, and improve client service.
Zapier Integration This integration allows users to link applications and services with each other to automate workflow processes and swap data rapidly.

How to Add Integration to Your Customer Feedback Form

To embed an integration to your Customer Feedback Form, use the points from the detailed instruction:

  1. Locate the “Integrations” menu option in the live demo configurator.
  2. Select an integration service.
  3. Sync the form to the chosen integration and authorize your account.

What to Look for When Customizing Your Customer Feedback Form

Form Title

The form’s caption should lucidly illustrate what customers are submitting. Express your brand identity by keeping the title brief, simple, and to the point. This will help visitors quickly get the idea why they’re submitting the Customer Feedback Form and how exactly their data will be used.

Customer Feedback Form Input Fields

This is where users shall put their first and last name, email, review, plus any other pertinent information you desire to collect from clients.

Customer Feedback Form Submit Button

This attribute is essential to any form since it lets users release when their own info has been successfully sent.

Privacy Policy

Remember to add a URL-link to your webpage’s data protection regulations in the Customer Feedback Form so that clients will be aware of how their data will be utilized and secured by your company or organization.

Customer Feedback Form Anti-Spam Captcha

Including an anti-spam captcha helps prevent spam form submissions while also confirming only real users are accessing the form content and not robots.

Confirmation Message

Once a client has successfully completed and submitted the Customer Feedback Form, check out if they get some confirmation that their submission was sent and is being taken care of by your customer service or organization.

Customer Feedback Form Mobile Optimization

Make the form mobile adaptive for each digital display by using an adaptive layout. It’s easy to operate on any screen size, browser, OS, and orientation. Additionally, appropriately demonstrate all areas, labels, and directions to get a distinct and concise outcome.

Customer Feedback Form Visuals

Create a better user experience on your site by incorporating visuals. Think about using images, icons, or eye-catching colors to attract attention to the submit button or call-to-action (CTA). But attempt to avoid using numerous colors and visuals, as it can be overwhelming and distract from your main message.

Customer Feedback Form Fields Validation

Adding field validation helps decrease mistakes that may happen when users insert incorrect details. Validate the essential fields in real-time, so clients recognize when they have made a mistake and can change their data before sending the form.

Help with Customer Feedback Form Setup and Website Installation

If you have read through the guide and still have some requests, check out the next choices: