Customer review form template

Collect reviews you can measure and publish. Customers score their experience, rate your service, say whether they would recommend you and agree to have their review shown on your site.
All feedback forms
No credit card needed
Customer Review Form

Try the customer review form

Change the questions, the scales and the look — this is the editor you will use.
  1. 1. Customize the template
  2. 2. Create your form
  3. 3. Add it to your website
What’s in the form

A review with numbers behind it

The template mixes three kinds of ratings with an open comment, so you can count and read at once.

The ratings

  • Overall experienceA scale from 1 to 10, from poor to excellent.
  • Quality of serviceA five-star rating.
  • Would you recommend us to a friend?Yes or no, with a thumb — your share of promoters at a glance.

The review

  • CommentsWhat the customer liked or would change.
  • Consent to publishThe customer agrees that the review can be shown on your website.

The customer

  • Name and emailWho left the review, to thank them or follow up.
  • Phone numberOptional, for clarifications.
Who uses it

Reviews for any business

Service businesses

Salons, clinics, repair shops — ask right after the visit.

Online stores

Send the link after delivery and gather reviews with permission to publish.

Agencies and consultants

Ask clients for a review at the end of a project.

Hotels and restaurants

Collect reviews on your own site, not only on platforms.
Make it yours

Adapt the template to what you sell

Rate what matters to you

Rename the service rating to delivery, quality or value, or add one more.

Follow up on low scores

Ask for a phone number only when the score is low, with conditional logic.

Thank every reviewer

Turn on the email to the customer with a thank-you or a discount code.

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Customer review form FAQ