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Customer Experience Survey Template

The Customer Experience Survey template offers an efficient and straightforward way to gather feedback. This template is designed to identify areas for improvement and gain insights into customers' behavior and preferences.
Rated 4.8 out of 5 from over 800 reviews on G2.com
No credit card required
Easy installation
Works on 99.9% of websites
Free plan available
Features
  • AI-Powered Form Generator
  • ReCAPTCHA Verification
  • Multiple Email Notifications
  • Pre-Fill Forms with URL Parameters
  • Post-Submit Actions
  • Multi-Step Forms
  • Multilingual Forms
  • Data Export
  • Submit Files
  • Mobile-Friendly
  • 20+ Modifiable Fields and Attributes
  • Float-Based Layout
  • Color Theme Generator
  • Numerous Layout Templates
  • More than 5000 Integrations Based on Zapier
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Shopify
HTML
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BigCommerce
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Joomla
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Blogger
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Template Catalog

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FAQ

How to Create Your Own Customer Experience Survey Template for the Website

In order to create your own Customer Experience Survey template for your website, complete this instruction:

  1. Choose from a catalog the Customer Experience Survey template.
  2. Open the chosen template.
  3. Click on the “Use Template” button.
  4. Customize all the elements and characteristics of the Customer Experience Survey to match the website style.
  5. Sign in to your Elfsight account and receive the code to add.

How to Customize the Customer Experience Survey for Your Website Layout

It’s much easier than you think; just navigate to the “Appearance” menu in the editor. Pick the layout template. Customize width and position. That’s it!

How to Add Customer Experience Survey Plugin to the Website

In order to integrate the Customer Experience Survey plugin into your site, use the detailed instruction:

  1. Modify the Customer Experience Survey template.
  2. Log in to the Elfsight control panel.
  3. Get the unique plugin code and copy it.
  4. Go to the website and integrate the code into your HTML editor.

What Integrations are Available for Customer Experience Survey

For our dearing clients, we provide Mailchimp, Google Sheets, and 5000+ integration services via Zapier! Making a useful Customer Experience Survey doesn’t mean you have to be a rocket scientist. You can quickly make a powerful form for your particular case with the right template.

Mailchimp Integration This integration allows users to easily run and manage successful email campaigns, segment their contacts, and track performance metrics.
Google Sheets Integration This integration service allows users to access and modify data kept in their Google Sheets profile from other apps and services. For example, you can make use of this app integration to export your form results.
Gmail Integration This integration service allows users to access Gmail messages, contacts, and calendar events from different apps and services.
CRM Integration This application integration allows firms to access client data from several sources in one place, simplify processes, and deliver amazing customer service.
Zapier Integration This integration service lets users link applications and services with one another to streamline workflow processes and exchange details rapidly.

How to Add Integration to Your Customer Experience Survey

To enter an integration to your Customer Experience Survey, follow the points from the uncomplicated instruction:

  1. Navigate to the “Integrations” menu tab inside the online demo configurator.
  2. Pick an app integration.
  3. Link the Customer Experience Survey to the chosen application integration and authorize the profile.

What to Look for When Customizing Your Customer Experience Survey

Form Title

The title shall lucidly represent what users are submitting. Represent brand awareness by keeping the caption brief, sweet, and memorable. This will help users rapidly comprehend why they’re filling out the Customer Experience Survey and how their information will be used.

Customer Experience Survey Input Fields

This is where users will input their first and last name, email address, feedback, and any additional appropriate information you need to collect from customers.

Customer Experience Survey Submit Button

This attribute is critical to any form because it lets visitors understand when their data has been properly sent.

Privacy Policy

Include a link to your site’s privacy notice in your Customer Experience Survey so that consumers aren’t misled about how your company or organization utilizes and protects their information.

Customer Experience Survey Anti-Spam Captcha

Incorporating a spam-blocking captcha helps prevent spammy form submissions while guaranteeing only real users are getting to the form information, not robots.

Confirmation Message

After a user has successfully filled out and submitted the Customer Experience Survey, ensure they get some confirmation that their submission was received and is being taken care of by your customer support or firm.

Customer Experience Survey Mobile Optimization

Make your form adaptive for every device size using an adaptive layout. It’s easy to operate on any screen resolution, browser, operating system, and orientation. Moreover, correctly demonstrate all the fields, labels, and instructions to get a distinct and concise outcome.

Customer Experience Survey Visuals

Improve the end-user experience on your website by including graphics. Think about using pictures, signs, or bright colors to emphasize the submit button or call-to-action (CTA). But try to avoid using lots of colors and visuals, as it can be daunting and distract from the core message.

Customer Experience Survey Fields Validation

Including field validation helps decrease mistakes that may occur when clients insert inaccurate details. Require the necessary fields in no time, so users understand when they have made an error and can adjust their details before submitting.

Help with Customer Experience Survey Setup and Website Installation

If you have read through the guide and still have some questions, check out the next alternatives:

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