Thinking about adjusting your Wix subscription? Whether you're looking to save money or switch to a simpler setup, downgrading your Wix plan is easy when you know the right steps. This guide will walk you through how to change your Wix plan or even return to the free version—all without losing your website content.
When Should You Downgrade Your Wix Plan?
There are many reasons to consider downgrading your Wix premium plan. You may not need certain features, want to cut costs, or prefer to manage billing differently. Here are some common triggers:
- You want to reduce Wix plan costs
- You no longer need custom domain or eCommerce options
- You want to pause a Wix plan temporarily
- You plan to switch to a free Wix plan after a project ends
How to Downgrade Wix Plan: Step-by-Step
Follow these instructions to downgrade or cancel your premium Wix plan:
- Log in to your Wix dashboard.
- Go to Premium Subscriptions under your account settings.
- Click the three-dot menu next to the plan you want to downgrade.
- Select Cancel Plan or Change Plan depending on your goal.
- Follow the prompts to select a lower-tier plan or revert to the free option.
Available Downgrade Options
Wix allows flexibility when it comes to changing or canceling plans:
| Current Plan | Possible Downgrade | Result |
|---|---|---|
| Unlimited, Combo, or VIP | Combo or Free | Reduced features and pricing |
| eCommerce Plans | Any non-eCommerce plan | No online store or payments |
| Combo Plan | Free Plan | Displays Wix ads, removes domain |
Be sure to compare the features you're losing before confirming the downgrade.
How Billing Works When You Change Wix Plan
Downgrading affects your billing cycle in specific ways. Here's what to expect:
- Canceling a plan stops future auto-renewal.
- You'll retain the premium features until the current billing period ends.
- If eligible, you may receive a partial refund under the Wix plan cancellation policy.
Can You Pause a Wix Plan Instead of Downgrading?
Yes, Wix offers a way to pause your subscription instead of canceling. This is ideal if you plan to return soon but don’t want to pay full price while inactive.
Steps to pause your Wix plan:
- Navigate to the Billing & Payments section.
- Select your active plan and click Pause.
- Choose your pause duration (e.g., 3 months).
During this time, your website stays online, but premium features are limited.
How to Cancel Premium Plan on Wix
Instead of downgrading, you can cancel the plan entirely. Here's how:
- Go to the Premium Plans tab in your account.
- Select Cancel Subscription.
- Confirm and complete the cancellation process.
Your plan remains active until the end of the term. After that, your website will be moved to a free plan automatically.
Troubleshooting Common Downgrade Issues
Facing issues while trying to downgrade or adjust your Wix pricing plan? Here's how to handle common problems:
Unable to find downgrade option. Use the desktop dashboard instead of mobile.
No refund received. Check if your request was within 14-day refund window.
Website features missing. You may have removed them by switching to a lower-tier plan. Review the feature list of your new plan.
Useful Links
Changing Your Premium or Studio Plan – Official Wix guide on how to change to a different plan, including downgrading options.
Turning Off Auto Renewal for a Wix Site Plan – Steps to disable automatic renewal of your Wix premium plan.
Requesting a Refund for a Premium or Studio Plan – Information on Wix's refund policy and how to request a refund if eligible.
Pausing or Delaying Activation of Premium or Studio Plans – Details on whether you can pause or delay your Wix premium plan.
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Conclusion
Downgrading your Wix plan is a flexible way to align your website features with your budget or project needs. Whether you're planning to switch to a free Wix plan, stop auto-renewal, or simply adjust your Wix pricing plan, the platform gives you full control. Just be sure to understand what features you may lose and manage your billing settings wisely.