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Shopify Online Live Chat App

Add a free Live Chat to your Shopify store to boost customer support and increase sales through real-time communication.
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Shopify Online Live Chat App

Create your All-in-One Chat app

Configure your online chat and add it to your Shopify website for free!

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Shopify Online Live Chat App
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Shopify Live Chat App for Enhanced Communication

Elfsight offers a powerful app designed to supercharge your online store’s customer support experience. Whether you’re running a growing e-commerce business or managing an established Shopify storefront, real-time communication is key to converting visitors into loyal customers. With this live chat plugin, you can connect multiple messaging platforms – like Facebook Messenger, WhatsApp, Telegram, and more – into one sleek chat button, making it easier for customers to reach you on the channels they already use.

By offering instant, on-site support, you reduce bounce rates, answer pre-purchase questions faster, and build trust. The intuitive design and customization options let you create a seamless, on-brand experience without writing a single line of code.

Enhance your store’s communication strategy – start using the Elfsight All-in-One Chat app for free today and experience its benefits immediately.

Key Features of the Shopify Online Chat App

Elfsight comes with powerful features tailored for maximum flexibility and user engagement. Here’s what makes it stand out:

  • Multi-platform Integration: Combine WhatsApp, Facebook Messenger, Telegram, Line, Viber, and more into a single chat interface.
  • Fully Customizable Widget: Match your website’s design using adjustable colors, icons, layout positions, and custom greetings.
  • Auto-availability Status: Display or hide specific chat channels depending on your business hours or agent availability.
  • Device-Based Behavior: Choose whether the chat widget appears on mobile, desktop, or both.
  • Personalized User Greetings: Customize messages based on user behavior, page URL, or time on website.
  • No Coding Required: Create and launch your live chat extension in minutes with an easy visual editor.

Try all features in the free editor now – no signup required!

How to Add Live Chat to Shopify

Embedding a Chat with Us widget to your Shopify website using Elfsight is easy and no tech background is needed! Follow these simple instructions:

  1. Select your template: Head to the Elfsight editor and choose the template that fits your communication needs.
  2. Customize your widget: Modify the style, platform list, and display behavior to match your brand and audience preferences.
  3. Copy the generated code: Once done, Elfsight will provide a short snippet of code.
  4. Embed the code: Paste it into your Shopify admin panel by going to “Online Store” → “Themes” → “Edit Code” and inserting it into the desired section.

With these simple steps, your All-in-One Chat will be active, ready to engage visitors, and enhance your customer support. For more guidance on customization and setup, check out our detailed tutorial on how to add a Live Chat on Shopify.

If you’re unsure where to place the code, our support team is happy to assist you with installation to get you up and running fast!

Is this a free live chat app for Shopify?

Yes, Elfsight offers a free plan that allows you to create and publish a live chat widget on your Shopify store. You can always upgrade for more customization and traffic support as your business grows.

Can I connect WhatsApp or Facebook Messenger with this Shopify chat plugin?

Absolutely. Elfsight’s All-in-One Chat app lets you integrate popular platforms like WhatsApp, Messenger, Telegram, and others into a single chat interface, allowing your customers to choose their preferred way to contact you.

Is coding knowledge required to use the widget?

Not at all. Elfsight’s editor is entirely no-code. You can configure everything visually and paste the auto-generated code snippet into your Shopify store within minutes.

Can I customize the look of the Chat app?

Yes, Elfsight is fully customizable. You can change colors, icons, position, greeting texts, and even set up different behaviors based on device or user location.

Does the online chat work with all Shopify themes?

Yes, Elfsight’s All-in-One Chat app is compatible with all Shopify themes, including both free and premium options. It integrates seamlessly without requiring theme modifications.

Will the app slow down my store?

No, the Elfsight chat widget is optimized for performance and loads asynchronously, which means it won’t interfere with your page speed or negatively affect your Shopify Core Web Vitals.

Does the widget support multiple languages for international customers?

Yes, the widget supports multilingual content. You can add localized greetings or even set up language-based rules using Elfsight’s display conditions.

Pricing

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Cross-platform version that works on any website
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