How to Change Email on Wix

Changing your email on Wix is essential for keeping your account secure and ensuring you receive important updates and contact form submissions. This guide walks you through how to change your email in different areas of the Wix platform, including login, contact, and notification settings.

Update Wix Account Email Address

To change the email associated with your Wix account, follow these steps. This email is used for logging into your account and receiving Wix-related notifications.

1. Log into your Wix account.
2. Click on your profile icon in the top-right corner and choose Account Settings.
3. Under Login Email, click Edit.
4. Enter your new email address and confirm it.
5. Click Save. Wix will send a confirmation email to the new address.

Change Wix Contact Form Email

If your website includes a contact form, it’s crucial to update the recipient email to ensure inquiries go to the right address.

1. Go to your Wix Editor and select the contact form.
2. Click on Form Settings or Connect Email depending on the app used.
3. Update the email under the Email Notifications section.
4. Click Done and Publish your website to apply changes.

Wix Email Notification Settings

Wix sends notifications for activities like form submissions, store orders, and bookings. You can manage these emails independently of your login credentials.

Manage notifications for specific services

• Go to Settings > Notifications in your Wix dashboard.
• Select the app (e.g., Wix Stores, Wix Bookings) whose notifications you want to manage.
• Edit the email addresses under the Email Recipients section.

Switch Admin Email in Wix Dashboard

The admin email is where Wix sends site-related updates, verification messages, and support replies.

To change it:

1. From the Wix dashboard, navigate to Settings > General Info.
2. Locate the Admin Email field.
3. Replace it with your new address and click Save.

Edit Email for Wix Invoices

If you’re receiving billing and invoice emails at an old address, you can update it easily.

1. Go to Billing & Payments from the dashboard menu.
2. Select Billing Details.
3. Update the Email for Invoices field.
4. Click Save Changes.

Troubleshooting & Common Questions

Didn’t receive the verification email? Check your spam folder or try resending from your account settings.

Can’t log in with old email? Use the password reset tool with your new or old email.

Want to use multiple emails? While your account can only have one login email, you can assign multiple recipients for forms and store alerts.

Quick Email Update Areas

Useful Links

Changing the Email Address of Your Wix Account – Official guide on updating the email associated with your Wix account, including step-by-step instructions and important considerations.

Wix Forms: Choosing Who Gets Notified About Form Submissions – Learn how to update the recipient email addresses for your site's contact forms to ensure inquiries are directed appropriately.

Wix Inbox: Managing Your Notification Settings – Understand how to configure email notifications for various site activities, such as form submissions and chat messages.

Updating Your Invoices for Wix Services – Instructions on how to update the email address and other details for receiving invoices related to your Wix subscriptions.

Wix Invoices Request: Changing the Email Address for Invoices – Information regarding the current limitations and workarounds for changing the email address used to send invoices through Wix Invoices.

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Conclusion

Updating your email settings in Wix is a quick task that enhances communication and account security. Whether you're adjusting your login email, form notifications, or admin alerts, Wix provides an intuitive way to manage it all from your dashboard. Keep your email addresses current to maintain smooth operations and ensure important messages don’t get lost.