A feedback form is an essential tool that allows visitors to provide valuable input directly on your website. It helps create a simple way for users to communicate their thoughts, suggestions, or issues without needing to navigate away from your website.
Adding a feedback form to your website is not just about gathering responses. It’s about creating a more interactive and customer-focused experience. With a well-structured survey, businesses can receive real-time information from their visitors, which can be crucial for improving services or products.
- Improved Customer Satisfaction. Collecting feedback directly from visitors helps you understand their needs and improve your offerings.
- Valuable Insights. Feedback forms provide businesses with real-time data on how their website, products, or services are performing.
- Better User Engagement. When users feel their voices are heard, they are more likely to engage with your content and return to your website.
- Identify Pain Points. Feedback forms allow you to pinpoint specific problems or frustrations users might be facing.
- Enhanced Product or Service Development. With detailed feedback, you can make informed decisions about future updates or changes to your products or services.
Now that you know the benefits of a feedback form, let’s explore how to easily create one using Elfsight, which offers a user-friendly solution that requires no coding skills.
Quick Guide to Creating a Feedback Form
Creating a feedback survey for your website with Elfsight’s Form Builder is simple and quick. With just a few steps, you can have a fully functional, customizable form ready to collect valuable input from your visitors. Here’s how to get started:
- Open the Elfsight editor and choose the Feedback Form template.
- Customize the layout by selecting the form style and adjusting other settings.
- Choose your preferred colors and other design elements that match your branding.
- Click “Add to website for free”, copy the generated code, and paste it into your website’s backend.
Ready to try the widget? Build your own Feedback Form in a few clicks!
Features of Elfsight’s Feedback Form
Elfsight’s Feedback Form widget is designed to be fully customizable, user-friendly, and optimized to seamlessly integrate into your website. With powerful features that cater to both beginners and advanced users, it offers an effortless way to collect valuable insights from your visitors.
- Easy Integration. Elfsight’s form can be quickly added to any website without any coding. Simply copy and paste the provided code, and your feedback form will be ready in minutes.
- Highly Customizable Design. Choose from a variety of themes and templates, and customize colors, fonts, and layout to match your website’s branding and style.
- Responsive & Mobile-Friendly. The form is fully responsive, ensuring it looks great and works smoothly across all devices, from desktops to smartphones.
- Multiple Input Fields. Customize the types of questions and fields in the form, allowing you to collect detailed, meaningful feedback that can guide your website improvements.
- Instant Notifications. Get instant notifications via email when a new feedback submission is received, so you can respond quickly to user concerns or suggestions.
- Advanced Analytics. Access built-in analytics that allow you to track and analyze user feedback over time, helping you make data-driven decisions for your website’s development.
With these unique features, Elfsight’s Form Builder stands out as an ideal solution for businesses seeking to enhance user interaction and improve overall website performance. Now, let’s dive into a more detailed guide on creating and installing the form with Elfsight.
Step-by-Step Guide to Building a Feedback Form
Creating a feedback form with Elfsight is quick and intuitive — even if you have no coding experience. The platform provides a step-by-step editor where you can design the layout, configure the behavior, customize the appearance, and embed the finished widget directly on your website.
Below is a detailed walkthrough based on the Elfsight editor interface.
- Choose a Template. Start in the Elfsight editor. On the left, select the “Feedback” and click “Continue with this template” to use a pre-designed feedback layout. Alternatively, you can open the Feedback Forms templates category and pick one that’s created for a specific use case.
- Build Your Form. Add or remove form fields from the “Build Form” section. Here, you can include ratings, email inputs, comment boxes, and more. You can also use the AI Form Generator to create a layout based on a text prompt.
- Set Email Notifications. Under the “Email” tab, configure who gets notified after each submission. You can set it up to notify yourself and/or send a confirmation message to respondents.
- Customize Layout Settings. Go to “Layout” and choose your embed type (Inline or Floating Pane), set the form width in pixels, and pick the layout orientation — Vertical, Horizontal, or Multistep.
- Adjust Appearance Settings. Under “Appearance”, choose between Light or Dark color schemes, select an accent color, and pick your preferred font. You can also modify the background, borders, and button styles to match your website’s branding.
- Configure Advanced Settings. Navigate to “Settings” to enable spam protection, select the display language, set post-submit actions (like showing a success message), or pre-fill fields using URL parameters.
- Integrate Third-Party Tools. Use the “Integrations” tab to connect your form with services like Mailchimp, Google Sheets, or Zapier, so feedback data can be automatically sent to the platforms you use.
- Embed the Code on Your Website. Click “Add to website for free”, then copy the generated HTML embed code. Paste this code into your website’s editor in the section where you want the form to appear, then save and publish.
Once your widget is live, you’ll start collecting user feedback right away, giving you valuable insights to improve your online presence. Although this solution is more than enough, you may want to explore some alternative methods for creating a feedback form.
Other Ways to Make a Feedback Form
There are several other methods available to make a feedback form for your website, with each offering unique features and capabilities. Below, we will explore two alternative approaches to help you choose the one that fits your needs.
Native Method: Using WordPress’s Built-in Feedback Form
For WordPress users, the built-in feedback form options provide a simple and easy way to collect feedback without requiring additional plugins. This solution is native to the platform and offers basic functionality for straightforward form submissions.
- Log in to your WordPress Dashboard. Open your browser and navigate to your WordPress admin URL (e.g., yourwebsite.com/wp-admin). Enter your username and password to access the dashboard.
- Go to Pages or Posts. From the left-hand menu in the admin panel, click on “Pages” or “Posts”, depending on where you want to insert the feedback form. Click “Edit” under the specific page or post where the form should appear.
- Add a new block using the Block Editor. In the editor interface, click the “+” button to add a new block. A block menu will appear — either scroll through the options or use the search bar to look for the “Custom HTML” block.
- Paste the Elfsight embed code. In the Custom HTML block, paste the code you copied from the Elfsight editor after finalizing your feedback form widget. This code will load your form directly on the page.
- Preview the form. Click the “Preview” button in the top-right corner of the editor to see how the form will look on your live website. Check spacing and formatting to make sure it integrates well with the rest of your content.
- Update or Publish the page. If everything looks good, click “Update” for existing content or “Publish” for new content to make the feedback form live on your website.
If you’re using a page builder plugin like Elementor or WPBakery, look for an “HTML” or “Code” element within the builder and paste your Elfsight embed code there instead.
Alternative Method: Using Google Forms
Google Forms is a free and widely used tool that allows you to create feedback forms and embed them on your website easily. While it doesn’t offer extensive customization, it is a quick and simple solution for collecting basic feedback.
- Access Google Forms and start a new form. Go to forms.google.com and log in with your Google account. On the dashboard, click the “Blank” option (with a “+” icon) to begin creating a new feedback form.
- Add the necessary fields. Use the toolbar to insert various field types such as short answer, paragraph, multiple choice, or checkboxes. Common fields for feedback forms include Name, Email Address, and a Comments section. You can mark any field as required using the toggle in the lower-right corner of each question box.
- Adjust the theme and appearance (optional). Click the palette icon at the top to customize your form’s appearance. You can change the background color, form color, and choose from several font styles to better match your website’s branding.
- Generate the embed code. Once your form is complete, click the “Send” button in the top-right corner. In the popup window, select the “<>” embed symbol to switch to the embed option. You’ll see an iframe embed code — copy this code.
- Insert the form on your website. Open your website builder or HTML editor and paste the embed code into the section where you want the form to appear. Save and publish your changes to make the form visible to your visitors.
Comparison of Feedback Form Methods
The following table compares different methods of adding a feedback form to your website, focusing on Elfsight’s solution, WordPress’s built-in form builder, and Google Forms. This comparison will help you understand the strengths and weaknesses of each option.
| Method | Pros | Cons |
|---|---|---|
| Elfsight Feedback Widget | Highly customizable design with extensive styling options, mobile-friendly, built-in analytics, real-time notifications, and easy integration without any coding. | Requires an Elfsight account for full access to advanced features, with some premium features behind a paywall. |
| WordPress Native Feedback Form | Easy to use, no additional plugins required, integrates seamlessly into WordPress without the need for external tools. | Lacks advanced customization, notifications, and analytics. It’s suitable only for basic form creation. |
| Google Forms | Free to use, easy to set up, integrates with Google Sheets for data storage, no coding required. | Limited customization, not as professional-looking as other solutions, lacks real-time notifications and advanced analytics features. |
Choosing the right method depends on your needs and the platform you’re using. While Elfsight’s feedback widget offers the most comprehensive set of features and customization options, both WordPress and Google Forms provide simpler alternatives.
Now, let’s dive into how you can further customize your Elfsight feedback form to better suit your website’s needs.
Tips for Customizing Your Feedback Form
Customizing your feedback form allows you to create a seamless experience for users while aligning with your website’s branding. By adjusting the design and functionality of the form, you can improve both usability and aesthetics.
Here are some tips for customizing your feedback form effectively:
- Choose a simple and clear layout. Make sure the design of your feedback form is clean and easy to navigate. Avoid clutter and keep the number of fields to a minimum to make it user-friendly. A straightforward layout ensures visitors are more likely to complete the form.
- Match the form’s design with your website’s branding. Customize the form’s colors, fonts, and button styles to match your website’s overall design. Consistent styling enhances user trust and makes the form feel like a natural part of your website.
- Consider adding custom fields. Based on your specific needs, you can add custom fields such as dropdown menus, checkboxes, or file uploads. However, make sure not to overwhelm the user with too many questions. Focus on gathering key feedback that will help you improve.
- Use clear and concise labels for your form fields. Be sure to label your fields clearly and provide brief instructions if necessary. This will guide users through the process and improve the quality of the feedback you receive.
- Test the form for responsiveness. Ensure your feedback form looks and works great on all devices, from desktops to smartphones. Mobile users should be able to fill out the form with ease, so testing for responsiveness is crucial.
- Implement a confirmation message or page. Once a user submits the form, display a confirmation message or redirect them to a thank-you page. This reassures users that their feedback has been received and adds a layer of professionalism to your form.
- Use conditional logic for a more personalized experience. If your feedback form builder supports conditional logic, use it to show or hide certain fields based on previous answers. This makes the form feel more personalized and can reduce unnecessary questions.
Examples of Feedback Forms You Can Create
With Elfsight’s feedback form widget, you can create tailored feedback forms for a variety of industries. These forms can help you gather crucial insights from users, improve services, and boost user satisfaction. Below are some examples of how you can use Elfsight’s templates to create effective feedback forms for different industries.
Hospitality & Entertainment
In the hospitality and entertainment industry, feedback forms help hotels, resorts, event venues, and entertainment providers understand guest and attendee experiences. By collecting feedback, businesses can address concerns, evaluate service quality, and enhance the overall experience, ensuring high customer satisfaction for future visits and events.
Retail & Service Industries
For businesses in retail and service industries, collecting customer testimonials is vital for building trust and credibility. Elfsight’s feedback forms can be used to gather testimonials and reviews that can be displayed on your website to showcase positive experiences and feedback from clients. These forms help you understand customer satisfaction, improve services, and build social proof to attract new customers.
Marketing & Politics
Polls and voting forms are an excellent way to engage your audience and gather opinions on specific topics. They are widely used in marketing campaigns and political surveys to capture quick responses and gauge public opinion. These forms allow businesses or political groups to easily collect valuable data and engage with their audience effectively.
By using Elfsight’s diverse feedback form templates, you can gather actionable insights from visitors across various industries, making it easier to meet their needs and improve your services.
Explore 300+ Form Builder templates
Common Issues and How to Fix Them
When creating and using feedback forms on your website, you may encounter a variety of issues. Below are some common problems users face with feedback forms and their solutions to ensure a smooth and effective experience.
Why isn’t my feedback form submitting data?
How can I prevent spam submissions?
Why isn’t my feedback form mobile-friendly?
How can I customize the feedback form to match my branding?
How do I track feedback submissions?
By addressing these common issues, you can ensure that your feedback form functions smoothly and effectively gathers valuable insights from your visitors. Now that we’ve covered common problems and solutions, let’s conclude and summarize the key points of creating and using feedback forms.
Conclusion
Feedback forms are a powerful tool for any website, enabling businesses to gather valuable insights from visitors, improve user experiences, and enhance services or products. Whether you’re collecting customer reviews, conducting polls, or evaluating event feedback, a well-designed feedback form helps you understand your audience’s needs. It not only fosters engagement but also builds trust and credibility with your customers, ensuring that their voices are heard and acted upon.
By integrating an easy-to-use feedback form, you can unlock critical data that informs business decisions and creates a better customer journey. Elfsight’s feedback form solutions provide a seamless, customizable way to collect feedback, ensuring you can tailor forms to your specific needs and enhance user interactions. We hope this guide has helped you understand the importance of feedback forms and how they can significantly improve your website’s effectiveness and user satisfaction.
Need More Info?
We trust that this guide has provided valuable insights into creating and using feedback forms for your website. Feel free to reach out to us should you have additional questions. At Elfsight, we aim to provide a fully integrated, no-code solution for all your website needs.
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