How to Remove Credit Card from Wix

Need to update your billing info or switch cards? This guide shows you how to remove a credit card or any saved payment method from your Wix account. Whether you're managing subscriptions or just tidying up your billing dashboard, here’s what you need to know.

Accessing Your Wix Billing Settings

To remove or edit a credit card on your Wix account, you'll first need to access the right section in the dashboard. Here’s how to get there:

1. Log in to your Wix account.
2. Click on your profile image in the top-right corner and choose Billing & Payments.
3. Select the Payment Methods tab from the sidebar.

How to Remove a Credit Card or Payment Method

Once inside the Payment Methods section, you can manage or remove saved cards. Here's the step-by-step process:

1. Locate the credit card you want to remove.
2. Click the three-dot icon next to the card.
3. Select Remove from the dropdown menu.
4. Confirm the removal in the popup that appears.

Cancel Auto-Renewal Before Removing Card

If you're trying to delete a payment method but it's linked to a premium subscription, you’ll need to cancel auto-renewal first:

• Go to Subscriptions in your Wix account settings.
• Find the active subscription using the card.
• Click Manage and turn off Auto-Renewal.

This step ensures the credit card is no longer locked to an active service.

Optional: Add a New Credit Card

Before removing your old credit card, you may want to add a new one to avoid service disruption:

1. From the Payment Methods section, click Add Payment Method.
2. Enter your new credit card information.
3. Save the changes.

Once this is done, you can make the new card your default and proceed to remove the previous one.

Troubleshooting Issues When Removing a Card

Occasionally, you may face issues when trying to remove a saved credit card. Common reasons include:

• Card tied to active plan: You'll need to cancel or transfer the plan first.
• No alternative method: Wix requires at least one valid payment method for active services.
• Billing system errors: Try clearing browser cache or switching browsers.

Managing Wix Payment and Billing Settings

Beyond removing a card, you can take further control of your account billing:

Change credit card on Wix account. Update your default card by adding a new one and setting it as default.

Stop automatic payments on Wix. Disable auto-renewal on any premium plans you no longer want to continue.

Delete payment method in Wix dashboard. Remove any outdated or unused payment options as long as no active plans rely on them.

Edit Wix account billing settings. Update invoice preferences, tax info, and payment contacts from the same dashboard.

Useful Links

Managing Your Payment Methods for Wix Services – Official guide on adding, updating, or removing payment methods in your Wix account.

Turning Off Auto Renewal for a Wix Site Plan – Instructions on how to disable auto-renewal for your Wix subscriptions.

Updating Your Payment Details if Renewal Payment Failed or is Declined – Steps to update your payment information in case of failed or declined payments.

Troubleshooting Issues for Accepting Payments – Solutions for common issues encountered when managing payment methods.

Canceling a Wix Premium Plan – How to cancel your Wix Premium subscription and understand the implications.

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Conclusion

Removing a credit card from Wix is straightforward once you access the right settings and unlink it from any active services. Always ensure you have a backup payment method in place if you’re keeping premium features. With these steps, you can manage your billing securely and keep your Wix account organized.