FAQ
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Knowledge Base

Knowledge Base for Website

Create a comprehensive resource using our Knowledge Base template for websites. Perfect for detailed guides, how-tos, and FAQs, it transforms your website into a go-to resource for customers seeking in-depth answers.
Rated 4.8 out of 5 from over 800 reviews on G2.com
No credit card required
Easy installation
Works on 99.9% of websites
Free plan available
Features
  • Minimal FAQ Effort
  • Question Categories
  • Category & Widget Titles
  • Numerous Active Questions
  • Search Bar
  • Customizable FAQ Views
  • Completely Personalized
  • Video and Image Embedding
  • Tech-Free Customization
  • Mobile Responsiveness
  • Page-Speed Friendly Lazy Loading
  • Fast Website Integration
Squarespace FAQ
Wix FAQ
Webflow FAQ
WordPress FAQ
Elementor FAQ
Shopify FAQ
HTML FAQ
Google Sites FAQ
Weebly FAQ
BigCommerce FAQ
Facebook Page FAQ
iFrame FAQ
Joomla FAQ
OpenCart FAQ
Blogger FAQ
Adobe Muse FAQ
Drupal FAQ
jQuery FAQ
Magento FAQ
GoDaddy FAQ
WooCommerce FAQ
Squarespace
Wix
Webflow
WordPress
Elementor
Shopify
HTML
Google Sites
Weebly
BigCommerce
Facebook Page
iFrame
Joomla
OpenCart
Blogger
Adobe Muse
Drupal
jQuery
Magento
GoDaddy
WooCommerce
Template Catalog

Need a Different Template?

Check out more ready-made templates for any use case or build your own!
Accordion FAQ
Creating an engaging accordion design for the FAQ plugin will help you improve user navigation on your website.
Categories FAQ
Add a well-structured FAQ template to your website that organizes questions into categories, simplifying the search for information.
Simple FAQ
Embedding an intuitive FAQ widget helps deliver answers to common inquiries in a simple user-friendly format.
FAQ Dropdown
Embed an interactive FAQ template with the dropdown functionality that presents detailed answers while keeping your web page neat.
Multicolumn FAQ
Add a FAQ plugin with multicolumn design to showcase extensive content in an organized, easy-to-navigate layout.
No Suitable Template?
You can easily assemble the widget you need using our simple-to-use configurator.

Here’s what people say about Elfsight FAQ widget

FAQ

How to add the Knowledge Base to the website?

To embed the Knowledge Base widget on your web page, complete these actions:

  1. Modify the design of the FAQ widget to complement the webpage style.
  2. Sign in to your Elfsight dashboard or sign up for a free profile.
  3. Obtain the unique installation code.
  4. Visit your website editor.
  5. Insert the code into the website editor. It’s as uncomplicated as that!

For additional help, here’s a comprehensive article on how to add a FAQ widget to any website. Don’t hesitate to read it!

What platforms does the Knowledge Base widget integrate with?

You can add the FAQ widget to 99. 9% websites, no matter the platform type and content management system. Here’s the list of the 10 most used options among our customers:

Squarespace, Wix, HTML, Webflow, WordPress, Shopify, Elementor, Google Sites, GoDaddy, iFrame.

Do I need to have coding skills to embed the Knowledge Base widget?

No, you don’t need any programming experience to install the Knowledge Base widget to your website. Simply retrieve the automatically created code and paste it into your website editor. With Elfsight’s easy-to-use interface, anyone can add the widget with no programming expertise at all.

Can I use the Knowledge Base template for free?

Certainly! Elfsight offers five subscription plans: Free, Basic, Pro, Premium, and Enterprise. The Free plan gives you access to essential features, customization instruments, and the embed code for quick installation. Moving to a more advanced plan grants more perks!

Where can I add the Knowledge Base widget on my website?

You can position the FAQ widget on a variety of spots of your website to ensure quick access. It fits perfectly on a standalone FAQ page, as well as in the website footer or side column for greater prominence. In addition, consider adding it to item-specific or support pages to give fast answers to client questions.

How to customize the Knowledge Base template?

Adjusting the widget is a straightforward experience with the user-friendly editor, allowing you to explore your creativity. This is what you’re able to do:

  • Content
    Create FAQs by category, include unique icons, add YouTube, Vimeo, or image URLs for visual content to elevate your FAQ section, rendering it more interesting.
  • Layout setting
    Pick one of the 3 provided widget layouts: accordion, list, or multicolumn. Showcase your information in the optimal way, arranging content strategically and enhancing user experience.
  • Custom elements and features
    Personalize the accordion icon and other widget settings, refine the style to complement your website’s branding. For technical experts, leverage the custom JS editor to build your widget truly unique.

No need to stress over any issues or doubts — our responsive Customer Support Team is always ready to help, guaranteeing an effortless and stress-free experience from start to finish!

Help with Knowledge Base Widget Setup and Installation

We’ve collected a set of resources to ensure your widget installation process is as smooth as possible. Check them out:

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