Wix Whatsapp Live Chat app
Let visitors chat with you via WhatsApp on your Wix website to get quick answers, request help, and stay connected through a trusted channel.
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Embed WhatsApp Chat with Elfsight Widget
WhatsApp app by Elfsight is the simplest tool for your website customers to stay connected with you and hear answers to their questions and requests. Be available online for viewers in the most popular messenger 24/7. Insert chat on store and let it appear on chosen pages or for particular groups of users, choose start-chat triggers, demonstrate your own welcome message, set icons and apply other personalization. With WhatsApp chat installed on the site, you will remain available for your visitors at any time and from anywhere.
Main features of WhatsApp Chat Plugin
To have a better perception of Whatsapp Live Chat button, here’s the list of the most valuable features. They make this widget maximum beneficial for you:
- Paste WhatsApp messenger on your web page to stay always available for customers;
- Provide response directly from your WhatsApp account;
- Select one of three types of chat layout: as a floating bubble, embed bubble, and embed chat window;
- Discover a set of bubble icons to choose from
- Edit the text of the chat bubble.
How to add the Live Chat app on your Wix page
The following steps are the only thing you need in order to display the Whatsapp widget and complete integration of the button.
- Design your custom-made WhatsApp Chat app
Managing our free demo, get a plugin with a preferred composition and functional traits. - Copy the individual code to install the app
After you have created your plugin, you will receive the unique code from the popup notification on Elfsight Apps. Copy the code. - Display the app on your Wix site
Find the place you want to embed the plugin to and add the saved code there. Publish the changes. - You fully accomplished the installation
Go to your site, to check your work.
Still can’t decide? Or experiencing issues? Simply write a request to our customer support department and they will resolve any question.
Do I need a Wix Premium plan to embed the app?
Wix’s Free plan doesn’t support any external code. You need a Premium plan to embed the app on your live Wix website.
Is Elfsight compatible with Wix Editor, Editor X, and Wix Studio?
Yes, the WhatsApp Chat is fully compatible with the classic Wix Editor, Editor X, and the new Wix Studio. You can embed them easily in any version of Wix.
What do I need to set up WhatsApp Chat on my Wix website?
You need your WhatsApp phone number (with country code) to connect the app to your account, the app will automatically sync with your WhatsApp.
Does WhatsApp Chat support Business accounts?
Yes, WhatsApp Chat works with both personal and WhatsApp Business accounts via the same phone number integration.
Does the app support WhatsApp Business API?
Elfsight works with standard WhatsApp and WhatsApp Business accounts, but not directly with the WhatsApp Business API.
Can I hide WhatsApp Chat on mobile?
Yes, WhatsApp Chat by Elfsight allows you to toggle mobile display on or off if you want to hide it on mobile devices.
Can I choose which visitors see the WhatsApp Chat?
Yes, Elfsight offers three audience options: show to all users, show only to new visitors, or show only to returning visitors.
Can I edit the Start Chat button text?
Yes, you can customize the Start Chat button text to any phrase (e.g., “Message us,” “Get help,” “Ask a question”).
Can I add or remove the WhatsApp icon on the button?
Yes, the chat button includes a toggle option to show or hide the WhatsApp Messenger icon.
What formatting options does the welcome message support?
The welcome message supports text weight, font options, alignment (left, center, right), bullet and numbered lists, and links.
What triggers can open WhatsApp Chat?
WhatsApp Chat supports four trigger types: time on page (seconds), time on site (seconds), scroll position (percentage), and exit intent (when cursor moves to close tab).
Is there a message character limit?
Messages follow WhatsApp’s standard messaging limits; WhatsApp supports messages up to 4,096 characters per message.
Is there a limit on WhatsApp Chat instances?
There is no stated limit; you can create multiple instances per domain and across domains within your Elfsight account.
Is my WhatsApp number visible to my Wix website visitors?
Your phone number is used internally for routing; it is not displayed in the chat interface unless you explicitly mention it.
How do I prevent spam in WhatsApp Chat?
Block users directly in WhatsApp. The app has no built-in spam filtering – rely on WhatsApp’s native blocking and reporting features.
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