Wix Live Chat Box App

Connect a multi-channel chat with WhatsApp, Messenger, Telegram, and more to your Wix website to assist users through the messaging formats they trust.
4.8 rating
10,000+ reviews
Free plan available
Create Widget for Free
No credit card needed
Wix Live Chat Box App

Create your All-in-One Chat app

Configure your Chat app and add it to your Wix website for free!

Screenshots

Wix Live Chat Box App
1 / 6

Why People Love Elfsight

Wouldn’t it be nice if your visitors could get help the second they needed it? The Elfsight All-in-One Chat is an easy way to bring WhatsApp, Messenger, Telegram, and more right into your Wix store or business page. No jumping between apps – your customers just click and start chatting.

It works smoothly on any device and is ready in minutes – even if you’ve never touched a line of code. Think of it as adding a friendly “Chat with us” button that follows your customers around and opens the door for better conversations.

Did you know?

The Forrester study found that customers using online chat are 2.8 times more likely to complete their purchase than those who don’t.

Start using the Elfsight Chat app on your Wix website for free today to give your customers instant answers and a reason to stick around longer.

Key Features of the Live Chat for Wix

Elfsight makes customer communication quick and stress-free. Here’s what you get:

  • Multiple messengers in one place: Show WhatsApp, Messenger, WeChat, and other apps in a single panel – customers choose how they want to reach you.
  • Floating bubble or embedded window: Add it as a small bubble across all pages or place a chat box directly into a contact section.
  • Personalized greetings: Set a custom welcome message that makes visitors feel like they’re chatting with a real person.
  • Flexible styling: Adjust icons, colors, and placement so the chat matches your brand perfectly.
  • Mobile-friendly design: Whether on phone or desktop, the widget works smoothly without extra tweaking.
  • Fast setup: Adding it is as simple as pasting a small code snippet into your Wix editor.

Try all features in the live editor – no signup required

How to Add the Live Chat to a Wix Website

Embedding a Live Chat app on your Wix website is straightforward, and you’ve got two ways to do it:

Method 1: Floating Bubble

A handy floating icon that stays visible across all pages, letting customers start a chat instantly without searching for your contact details.

  1. Select a template: In the Elfsight editor, pick the layout that fits your design and needs.
  2. Customize the widget: Add messengers, adjust colors, and texts, define the position.
  3. Generate the code: Click “Add to website for free” and copy the code.
  4. Embed on your website: In your Wix dashboard, paste it before the closing </body> tag. Done – a floating chat bubble will now follow visitors across your pages.

Method 2: Embedded Window

A fixed chat panel that blends into a chosen page, ideal if you want users to see and use the chat as part of your support or info section.

  1. Choose a template: Open the editor and pick an Embedded Chat Button template.
  2. Personalize: Adjust the design, greeting, and chat channels. Define the position and display setting.
  3. Generate the code: When you’re done with all the customization, receive and copy your installation code.
  4. Embed on your website: In the Wix editor, use a custom HTML block to paste the snippet right where you’d like the chat window to appear.

Need more help? Visit our Help Center, read the guide on how to add a Live Chat app to your website, or check the Wishlist and Changelog for updates.

Do I need a Wix Premium plan to embed the All-in-One Chat?

You can install the app on a free Wix website using the standard embed method. Premium plans additionally allow installation via Settings → Custom Code, which avoids iframe embedding.

Is the All-in-One Chat app compatible with Wix layouts?

Elfsight integrates smoothly with Wix sections and automatically adjusts to your Wix website’s responsive design.

Which messengers can I connect?

You can connect WhatsApp, Facebook Messenger, Telegram, Viber, WeChat, and more in one place.

Does the chat app redirect users to messaging platforms?

Yes, Elfsight acts as a launcher, sending visitors to WhatsApp, Messenger, or other selected apps.

Are phone numbers or IDs required?

Each connected channel needs its own identifier to ensure messages reach the correct account.

Can I add direct Call or SMS options on my Wix website?

Yes, Call and SMS buttons can be enabled to open the device’s dialer or text messaging app.

What if the selected messenger isn’t installed?

The app shows a notification explaining that installation is required before chatting.

Can chat visibility follow business hours?

You can configure schedules and time zones so the chat appears on your Wix website only during working times.

Can I control where the chat appears?

Page targeting rules allow you to show or hide the app on specific Wix pages.

Are multiple triggers supported?

Yes, several triggers can be active, though the first triggered action opens the chat window.

Is chat tracking compatible with Google Analytics?

Yes, events such as widget opened or contact clicked can be tracked in Google Analytics.

Can I personalize the chat icon?

You can upload a custom launcher icon to match your brand and Wix website style.

Pricing

14-day money back guarantee. Risk-free, you can cancel at anytime.
Elfsight Apps
Cross-platform solution
from $0 / month
start with free plan
Unlimited number of websites
Dedicated customer support
Charge-free installation support
Fully customizable
Great deal for multiple apps