Always-on AI chatbot for real estate agents and property managers

Trusted by small businesses
- 1.5M+conversations a year
- 4.8
G2 · 911 reviews
- 4.8
Trustpilot · 191 reviews
Seven jobs your real estate AI chatbot takes off your hands
Harbor & Pine Realty assistant
Answers about your listings
Price, rooms, fees and rules for every home on your site, any time of day.
Is the Maple Street house still for sale?
It is — 3 beds, 2 baths, listed at $489,000. The open house is on Saturday, 11 am to 1 pm.
Does the condo on 5th Avenue allow pets?
Yes — up to two pets under 40 lb, as the building's rules on the listing say.
What are the HOA fees at Willow Park?
$285 a month. They cover the pool, the gym, snow removal and the gardens.
Does it have a garage?
Yes — a two-car garage with a charger for an electric car.
Narrows the search for buyers
Turns “something with a garden near the train” into three homes to look at.
Do you have 3-bed homes under $450,000?
Three right now: a ranch on Cedar Lane, a townhouse on Bay Street and a split-level in Oak Hill. Want the links?
Anything with a garden near the train station?
Which schools are near the Cedar Lane house?
The school district and nearby schools are on its listing page. Here's the link.
Two homes, both a 10-minute walk from the station:
Cottage on Elm Road
Townhouse on Bay Street
2-bed cottage · Elm Road · $398,000
Books viewings and calls
Puts private viewings and valuation visits in your calendar.
Can I see the Maple Street house this week?
Sure — book a 30-minute private viewing with Sam on our Calendly. Want the link?
Can I talk to an agent before I start looking?
Of course — book a free 20-minute call with an agent, and bring your questions.
Sure — a private viewing with Sam, our broker:
Book a viewing
Private viewing · 30 min
Booked for Thursday, 5:30 pm. Sam will meet you at the door.
New viewing in your calendar
Catches buyers and sellers
Takes names, phones and emails from people ready to move — they land in your dashboard and your email.
What's my house worth?
Sam gives a free valuation after a short visit. Leave your name and phone, and he'll call you to set it up.
Can you tell me when a 2-bed comes up in Riverside?
Happy to! Leave your email, and the team will send you new 2-bed homes in Riverside as they come up.
We want to sell next year. Who do we talk to?
Sam, our broker. Share your name and phone, and he'll call you this week — no obligation.
Phone number
Thanks, Daniel! Sam will call you tomorrow to book your valuation.
New seller lead · in your dashboard and email
Explains how selling with you works
What you do for sellers, how long it takes and what comes first.
What do you do to sell a house?
Professional photos, a 3D tour, open houses and ads on the big property sites. Sam explains the fee at your free valuation.
How long does it take to sell?
Our homes in Oak Hill sold in 24 days on average last year. Sam can tell you more about your street.
Do I need to fix things before I list?
Sam will tell you what's worth doing at the valuation — often a fresh coat of paint is enough.
Can I get a valuation this month?
Of course — pick a time for Sam to visit:
Book a free valuation
Answers about the area
Commutes, parks, shops and taxes — facts from your area guides.
How far is Riverside from downtown?
About 20 minutes by train from Riverside station, or 25 by car outside rush hour.
Is there a park near the Bay Street townhouse?
Yes — Bayfront Park is two blocks away, with a playground and a dog run.
Is Oak Hill a safe area?
I can't judge neighborhoods — Sam can share local crime maps and stats and help you look into it.
Looks after renters and tenants
Applications, move-in dates and repair requests — sent to the right place.
What do I need to apply for an apartment?
A photo ID, proof of income and a $40 application fee — you apply online from the listing page.
My kitchen sink is leaking. Who do I call?
Send a repair request in the tenant portal. If water is spreading, call our 24/7 line: 555 010 4477.
Can I pay my rent here?
Rent is paid in the tenant portal — here's the link. I can't take payments in this chat.
Tenant portal · Repair request

Whatever they ask, it has an answer — or a person who does
Is it still available?
When is the open house?
Are pets allowed?
What are the HOA fees?
How old is the roof?
Is parking included?
Can I see it tonight?
What's my home worth?
Do you help first-time buyers?
Is the price negotiable?
How much is the deposit?
Is it furnished?
When can I move in?
Are utilities included?
Is there a 3D tour?
How far is the train?
What are the property taxes?
Do you manage rentals?
Can I break my lease?
Who do I call about a repair?
Is there a gym in the building?
Do you have anything cheaper?
How long has it been on the market?
Can I bring my own agent?

Your Monday — and your agent's
Sam, broker at Harbor & Pine Realty
Previous moment
Your AI agent
You're showing a house across town
Is the 3-bed on Maple Street still available?
It is — 3 beds, 2 baths, listed at $489,000, with an open house on Saturday, 11 am to 1 pm. Want the listing link?
Answered in seconds
At a closing, phone on silent
Can I see the Maple Street house this week? After work is best.
Sure — Sam has evening viewings on Wednesday and Thursday.
Pick a time to book your viewing:
Book a viewing, Thursday 5:30 pm
Viewing booked: Thursday, 5:30 pm
Hosting an open house until seven
If we offer $460,000, will the sellers take it?
I can't speak for the sellers or advise on offers — Sam will talk it through with you.
Happy to walk you through offers and next steps.
Handed to Sam, your broker
Home at last, feet up
We're moving here in spring and want to buy under $400,000. Can an agent help?
Absolutely — we help people moving to the area every month, and there are homes in your budget right now.
Leave your name and phone, and an agent will call you tomorrow with homes that fit.
New lead: Megan
7:00 am, Tuesday
Over coffee, you open your email
Chat transcript — Megan
“We're moving here in spring and want to buy under $400,000.” · Megan, 555 017 4420
Chat transcript — handed to you
“If we offer $460,000, will the sellers take it?”
Chat transcript — viewing booked
“Can I see the Maple Street house this week?” · Thursday, 5:30 pm
Chat transcript
“Is the 3-bed on Maple Street still available?”
buyers on the way
left without an answer
Every buyer heard back the minute they asked — before another agent could call them.

Wherever buyers and renters reach you
Where it works
Wherever buyers and renters reach you
One agent with one set of knowledge — on your website and in the apps people already message you in.
Add it to your agency's website
Create your agent
Paste your website's address — the agent learns your listings, areas and how you work.
Make it yours
Pick its name, tone and colors, and the topics it hands over to you — offers, mortgages, contracts.
Add it to your site
Copy one line and paste it into your website builder — no developer needed.
Works with your website builder
Hi! 👋 Ask me about our listings, viewings or what your home is worth.
Is it still available?
Can I book a viewing?
What's my home worth?
Ask a question
Ask about this home
How it appears on your site
Floating chat
Greeting & questions
Embedded chat
Of course! Tell me which home you like, and I'll show you Sam's free times this week.
AI chatbot for WhatsApp
Answers on WhatsApp
Buyers message the number on your yard signs and listings, and the agent replies — with the same knowledge and rules as on your site.
Harbor & Pine Realty
Hi! I saw your sign on Cedar Lane. What's the asking price?
Hi! The Cedar Lane ranch is listed at $435,000 — 3 beds, 1 level, a new roof in 2023.
Could I see it on Saturday?
Tap below to pick a time on Saturday:
Book a viewing
AI chatbot for Instagram
Answers in Instagram DMs
People who see your house tours on Instagram ask in Direct, and the agent answers before they scroll on.
That kitchen in your last reel 😍 Where is it and how much?
That's the Bay Street townhouse — 3 beds, listed at $449,000, 10 minutes' walk from the train 🏡
Come and see it in person:
AI chatbot for Messenger
Answers on Messenger
Questions about your Facebook listings get an answer in seconds, day or night.
Hi, is the 2-bed rental on Pine Street still free?
Hi! Yes — $1,650 a month, available from July 1. Parking is $75 extra.
OK, how do I apply?
Apply online from the listing page — you'll need a photo ID and proof of income. Want the link?
AI chatbot for email
Replies to email
Enquiries sent to your agency's inbox get a clear, friendly reply — and the agent hands the tricky ones to you.
Hello, we're thinking of selling our 4-bed in Oak Hill this summer. How does it work with you?
Hi Rachel, Thank you for thinking of us. It starts with a free valuation: Sam visits your home, tells you what it could sell for and what's worth doing before you list. Then we take care of photos, a 3D tour, open houses and ads on the big property sites. Would you like me to book the valuation for next week? Best, Nora, Harbor & Pine Realty
Harbor & Pine Realty assistant
Ask me about our listings, viewings or what your home is worth.

Learns your business. Builds itself.
It runs itself
Learns your business. Builds itself.
No training, no scripts, no babysitting. It builds itself from your site, asks you what it doesn't know, and hands people to you when it should.
Builds itself from your website
Paste your website's address and press Enter. The agent goes through your site the way a new agent would on day one — the listings, the rentals, the areas, how selling with you works, how to reach you — and turns it all into its own knowledge and instructions. No setup, no scripts, nothing to fill in.
Your website address
Free valuation, how it works
6 area guides
Office hours, agents, phone
Learned your agency
Asks you what it doesn't know
Your website can't cover everything. When a buyer asks something it doesn't know, the agent doesn't make it up — it asks you, and from then on answers it by itself.
Never guesses an answer it doesn't have
Asks you with the buyer's question
Learns from your reply
your AI agent
A buyer asked: “Do you work with first-time buyers?” I don't know yet — what should I tell them?
Yes — we run a free first-time buyer session every month.
Learned — next time Nora answers it on its own
Hands people to you when it should
Offers, mortgages and contracts need a person. You choose the topics, and the agent hands the conversation to you with your contacts instead of guessing.
You choose the topics it hands over
Offers your phone, WhatsApp or email
The chat is in your dashboard and your email
Hand over when people ask about
Offers and negotiation
Every chat in your dashboard
Each transcript in your email
Your rules and tone

Try it with your agency's website
- 1. Enter your website
- 2. Shape your agent
- 3. Add to website
The real estate AI agent playbook
Show the playbook for
What buyers, sellers and renters ask about most. Your agent finds most of it on your site — add the rest yourself.
Home sales knowledge checklist
Tick what your agent already knows; add the rest to its knowledge.
Listings
Buying and selling
Renting
The area and your office
The first thing people see. Short, in your voice, with one clear next step.
Buttons under the greeting, so people start with one tap. Pick up to four and drag them into order — lead with the question that brings them in.
On your widget 4 / 4
- Is it still available?
- Can I book a viewing?
- What's my home worth?
- When is the next open house?
More ideas
Rules for the moments that need care. Add them in a sentence each — here's how they play out.
Fair housing
Never describe a neighborhood by who lives there, and never steer people toward or away from an area. Share facts and let people decide.Is Oak Hill a good area for families like ours?
I'll leave that to you — Oak Hill has two parks, a library and a train station. Want homes there?
Offers and negotiation
Never say what the sellers would accept or advise on an offer. Hand the conversation to the listing agent.Would they take $20,000 less?
I can't speak for the sellers — Sam will talk offers through with you. Want his number?
Mortgages and contracts
Don't give mortgage, tax or legal advice. Offer a call with the team or a partner lender.How much mortgage can I get on $80,000 a year?
That's for a lender to work out — our team can introduce you to one. Shall I book a call?
What a home is worth
Don't estimate a home's value in chat. Offer a free valuation.What's my 3-bed on Elm Road worth?
Sam gives a free valuation after a short visit — leave your phone and he'll set it up.
Homes that may be gone
Don't promise a home is still available. Point to the listing page and offer to check with an agent.Is it definitely still free?
It's listed as available — an agent will confirm when you book a viewing.
Switch these on so questions turn into viewings and listings.
- Contact formTakes names and phones from buyers and sellers — the leads land in your dashboard.
- Action buttonsCall, WhatsApp or the listing page, one tap away.
- Human handoffHands offers, mortgages and complaints to the right agent.
- Follow-upWrites again if a buyer goes quiet before booking a viewing.
- Calendly or Cal.comBooks viewings, valuations and calls with an agent.
- HubSpot or Google SheetsSends every buyer and seller to your CRM or list.
What agents most often miss before going live.
- Listings only on a portalIf your homes live only on a property portal, add their pages or details to the agent's knowledge.
- No rule for offersWithout one, the agent may try to answer. Hand offers and negotiation to a person.
- Sold homes still on the siteThe agent answers from your pages — take sold homes down, or mark them sold.
- No way to book a viewingConnect Calendly or Cal.com, or the agent can only take a phone number.



