Customer Service AI Chatbot solution for website
- Unlimited Chats & Users
- Top-Tier AI Intelligence
- Email Chat Transcripts
- Follow-Up Messages
- Customer Recognition Settings
- Response Formatting Options
- Custom Greetings
- Chat Experience Across Pages
- Auto-Close Inactive Chats
- AI Training with Files and Q&A
- Instruction Generator
- Conversation Starters
- Agent's Name & Avatar
- Chat Bubble Personalization
- Legal Notices Disclaimer
- Chat History Recall
- Custom Themes & Colorization
- 75+ Languages Support
- CSS Editor
- Custom JS Editor
- Free-Coding Editor
- Mobile Optimized
- Page-Speed Friendly Lazy Loading
- Fast Website Integration
Need a Different Template?
Here’s what people say about Elfsight AI Chatbot widget
What Is Customer Service AI Chatbot Template?
A customer service AI chatbot is a pre-built template for businesses that require additional assistance for customers without relying fully on human agents. An AI-powered solution is the way to automate everyday support and make yourself available 24/7.
Train your chatbot with all the data about your business and services you provide. Make it detailed by scanning website pages, uploading questions and answers, adding instructions on each process, and including text blocks. And let it be easy to start the dialog with quick-start buttons.
No technical setup or design experience is required with Elfsight. Quick to launch, easy to manage, and free to use.
Business Types That Can Use Customer Service AI Chatbot
Each and every business requires a great customer support, so here are some industry examples that can use an AI chatbot:
- Ecommerce stores. You can start instantly responding to questions about orders, deliveries, returns, and refunds without increasing support workload.
- SaaS companies. The AI chatbot is a way to help users navigate product features at the initial stages, troubleshoot common issues, and submit support requests.
- Service-based businesses. Answer pricing, availability, and policy-related questions while collecting inquiries in one place.
- Online marketplaces. Handle repeated buyer and seller questions efficiently, even during peak traffic periods.
- Subscription-based businesses. Provide fast access to billing details, plan changes, and account management information.
FAQ
Why do businesses need a customer service AI chatbot?
A customer service AI chatbot isn’t just about automating business processes; it also provides faster support, even outside business hours, lowers costs without losing quality, and scales instantly with business growth, as it can handle multiple conversations at once.
Can I train this chatbot for my customer service standards?
Yes, there are various approaches you can take in the training process: scan websites, upload files containing crucial information, create Q&A pairs, and supply several text segments regarding your business, products, and services. By combining these methods, you can develop the ideal customer service agent that mirrors your specific situation and tone.
What happens when a customer service chatbot doesn't know the answer?
Initially, it will attempt to find the best solution to a customer issue using the knowledge base. If this doesn’t work, it can recommend contacting the company directly.
How to integrate the customer service AI chatbot into the website?
To embed the Customer Service AI Chatbot solution on your website, follow these directions:
- Build and train the AI Assistant widget to suit the business requirements.
- Sign in to your Elfsight dashboard or register a free account.
- Obtain the auto-generated installation code.
- Access your website.
- Insert the code into your website builder. You’re good to go!
To get more information, we’ve prepared an extensive post on how to add an AI Chatbot to any website. Check it out without any hesitation!
What website platforms does the customer service AI chatbot widget integrate with?
Regardless of the platform or CMS, the widget allows you to create the AI Assistant for 99.9% of websites. However, we have compiled a list of the top 10 most popular ones among our users:
Squarespace, Wix, HTML, Webflow, WordPress, Shopify, Elementor, Google Sites, GoDaddy, iFrame.
Can I use the customer service AI chatbot template for free?
Absolutely. With the Free plan, you can build the AI integration with its full toolkit, including all basic elements and adjustment settings. However, if you wish to access further advantages, we have four alternative subscription levels—Basic, Pro, Premium, and Enterprise—for you to evaluate!
Help with Customer Service AI Chatbot Setup and Website Installation
If you need a little help getting started, try these resources: