AI Live Chat Support for your website
- Unlimited Chats & Users
- Advanced AI Model
- Sends Chat Transcripts via Email
- Follow-Up Messages
- Customer Recognition Settings
- Response Formatting Options
- Custom Greetings
- Chat Experience Across Pages
- Auto-Close Inactive Chats
- AI Training with Files and Q&A
- Auto-Generated Instructions
- Conversation Starters
- Assistant's Avatar & Name
- Chat Bubble Personalization
- Disclaimer Field
- Chat History Recall
- Advanced Design Customization
- 75+ Localization Languages
- CSS Editor
- Custom JS Editor
- Tech-Free Customization
- Mobile-Friendly
- Page-Speed Friendly Lazy Loading
- Fast Website Integration
Need a Different Template?
Here’s what people say about Elfsight AI Live Chatbot
What Is AI Live Chat?
An AI chat support is a ready-made template for businesses that want to automate customer support and handle more requests. Answer common questions, guide users through issues, and collect essential information using AI-powered conversations.
Make it learn from your data. Upload your knowledge base and let the chatbot know about the support workflow, common issues, and all the solutions to resolve any problems. Become available at any time of day.
No technical skills or design experience are required. Simple to set up, quick to launch, and free to use.
Business Types That Can Use AI Live Chat Support
Here are some business examples that can benefit from using an AI-driven chat support template:
- Ecommerce businesses. Handle frequent questions about orders, shipping, returns, and payments without increasing support staff.
- SaaS companies. Provide instant help with onboarding, feature explanations, and account-related inquiries.
- Service-based businesses. Answer pricing, availability, and process-related questions before customers reach out directly.
- Online platforms and marketplaces. Support large user bases by resolving repetitive requests automatically.
- Small and growing businesses. Offer professional customer support even with limited resources or small teams.
FAQ
Why do businesses need an AI-based chat support agent?
Let your business handle support queries at the same time with the AI-powered chat agent. It helps you stay available to customers 24/7, freeing your team for more complex issues to resolve.
How can I train this chatbot for my business case?
There are several simple ways to train your AI support assistant. You can have it look at web pages, upload important documents, create question-and-answer pairs, and share information about your business, products, and services. By combining these methods, you can create an AI support agent that truly matches your style and needs..
How many inquiries can this template manage at the same time?
The chat support assistant can have multiple customer interactions at the same time without degrading the performance.
How to integrate the AI live chat support into the website?
Take these steps to embed the AI-based chat support on your website:
- Build and train the AI chat.
- Log in to your Elfsight dashboard or set up a free profile.
- Receive the code.
- Access the website.
- Insert the shortcode into your page.
For more detailed instructions, there is a comprehensive blog post on how to add an AI Chatbot to any website. Don’t hesitate to take a look!
What website platforms does the widget integrate with?
One of the best things is that our AI Assistant widget is supported by almost any website builder, including the most popular choices:
Squarespace, Wix, HTML, Webflow, WordPress, Shopify, Elementor, Google Sites, GoDaddy, iFrame.
Can I use the live chat for free?
Yes, our AI integration is free to use. The plan comes with a few limitations and lets every user create a unique experience for their clients. But if you feel like you want more perks, there are paid plans to explore.
Help with AI Chat Support Setup and Website Installation
Use these resources to get up and running faster: