AI Chat Support solution for website
- Unlimited Chats & Users
- Advanced AI Model
- Sends Chat Transcripts via Email
- Follow-Up Messages
- Customer Recognition Settings
- Response Formatting Options
- Custom Greetings
- Chat Experience Across Pages
- Auto-Close Inactive Chats
- AI Training with Files and Q&A
- Auto-Generated Instructions
- Conversation Starters
- Assistant's Avatar & Name
- Chat Bubble Personalization
- Disclaimer Field
- Chat History Recall
- Advanced Design Customization
- 75+ Localization Languages
- CSS Editor
- Custom JS Editor
- Tech-Free Customization
- Mobile-Friendly
- Page-Speed Friendly Lazy Loading
- Fast Website Integration
Need a Different Template?
Here’s what people say about Elfsight AI Chatbot widget
What Is AI Chat Support Template?
An AI chat support is a ready-made template for businesses that want to automate customer support and handle more requests. Answer common questions, guide users through issues, and collect essential information using AI-powered conversations.
Make it learn from your data. Upload your knowledge base and let the chatbot know about the support workflow, common issues, and all the solutions to resolve any problems. Become available at any time of day.
No technical skills or design experience are required. Simple to set up, quick to launch, and free to use.
Business Types That Can Use AI Chat Support
Here are some business examples that can benefit from using an AI chat support template:
- Ecommerce businesses. Handle frequent questions about orders, shipping, returns, and payments without increasing support staff.
- SaaS companies. Provide instant help with onboarding, feature explanations, and account-related inquiries.
- Service-based businesses. Answer pricing, availability, and process-related questions before customers reach out directly.
- Online platforms and marketplaces. Support large user bases by resolving repetitive requests automatically.
- Small and growing businesses. Offer professional customer support even with limited resources or small teams.
FAQ
Why do businesses need an AI-based chat support agent?
Let your business handle support queries at the same time with the AI-powered chat agent. It helps you stay available to customers 24/7, freeing your team for more complex issues to resolve.
How can I train this chatbot for my business case?
There are several simple ways to train your AI assistant. You can have it look at web pages, upload important documents, create question-and-answer pairs, and share information about your business, products, and services. By combining these methods, you can create an AI support agent that truly matches your style and needs.
How many inquiries can this template manage at the same time?
The chat support assistant can have multiple customer interactions at the same time without degrading the performance.
How to integrate the AI chat support into the website?
If you wish to embed the AI Chat Support solution on your website, follow these instructions:
- Build and train the AI Assistant widget to meet the business needs.
- Log in to your Elfsight dashboard or set up a free profile.
- Receive the generated installation code.
- Access your website.
- Insert the shortcode into your website editor. It’s that simple!
For more detailed instructions, there is a comprehensive blog post on how to add an AI Chatbot to any website. Don’t hesitate to take a look!
What website platforms does the AI chat support widget integrate with?
It doesn’t matter which platform or CMS you use: the widget allows you to create the AI Assistant for 99.9% of websites. Here is a list of the top 10 most common options among our users:
Squarespace, Wix, HTML, Webflow, WordPress, Shopify, Elementor, Google Sites, GoDaddy, iFrame.
Can I use the AI chat support template for free?
Definitely. You can build the AI integration with complete feature access using the Free plan, containing all the pivotal capabilities and customization settings. As you look to enhance your experience, we offer four alternative subscription levels—Basic, Pro, Premium, and Enterprise—for you to try out!
Help with AI Chat Support Setup and Website Installation
Use these resources to get up and running faster:
