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Wix AI Chatbot App

Create a powerful AI Assistant on your Wix website, trained specifically on your data to automate customer support, capture leads, and deliver answers – 24/7.
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Wix AI Chatbot App

Create your AI Chatbot app

Configure the AI Assistant and add it to your Wix website for free!

Why People Love Elfsight

Our AI Chatbot for Wix acts like a cheerful greeter at your digital front door. It welcomes visitors, answers common questions, and nudges people toward checkout or booking – while you keep rolling with orders and the creative work you actually enjoy. Setup is visual and quick, even if code isn’t your comfort zone.

Small win we love: a boutique gym added the chatbot to their pricing page before launching a new class pack. “It handled ‘What’s included?’ and ‘Can I pause my plan?’ while we recorded a promo video,” they told us. Fewer repeat messages, more sign-ups, a calmer launch day.

Did you know?

According to Salesforce, 69% of consumers prefer chatbots for fast communication with brands – which means quicker answers and fewer abandoned sessions.

Give it a spin today – your visitors get instant clarity and you win back time for the work only you can do.

Key Features of the AI Chatbot

  • 24/7 support – Shipping times, sizing, availability, booking details… covered around the clock so customers don’t wait.
  • On-brand voice – Choose how it talks: expert, friendly, playful, or minimalist. Keep your tone consistent across pages.
  • Fast, fuss-free setup – Installing feels like snapping a LEGO brick into place. Copy, paste, done.
  • Leads captured in chat – Collect emails and messages mid-conversation so you can follow up at the right moment.
  • Inline or floating – Embed it on key pages (FAQ, product, pricing) or show a floating bubble across your whole website.
  • Answers from your content – Connect FAQs, policies, and product text so replies stay accurate and on-brand.
  • Conversation insights – Spot recurring questions and smooth friction – a tiny tweak with a big impact.
  • Lightweight loading – Scripts load asynchronously, keeping pages quick for every tap and scroll.

Try a template in the live editor – see your chatbot working in minutes.

How to Add the AI Chatbot to Wix

Good news: if you can drag blocks in the Wix Editor, you can launch this. Two straightforward paths – pick what fits your workflow.

Method 1: Inline on a specific page

  • Step 1. Visit the AI Chatbot product page and click “Create Widget.” Choose a template and tune behavior and style.
  • Step 2. Click “Add to Website for Free” and copy the embed code.
  • Step 3. In Wix Editor, open your page and add an Embed HTML element where you want the conversation.
  • Step 4. Paste the code, size the block as you like, and publish – it appears exactly where visitors need help.

Method 2: Floating bubble across your whole website

  • Step 1. In the Elfsight editor, switch layout to “Floating” to display a corner chat bubble.
  • Step 2. Pick bubble color, size, and position (bottom left or right).
  • Step 3. Copy the generated script snippet.
  • Step 4. In Wix, go to Settings → Advanced → Custom Code (or Tracking & Analytics), click Add Code, paste the snippet, choose All pages, and set Body – end.
  • Step 5. Save and publish. Here’s the fun part – the bubble now appears across every page.

If you need help, our Help Center has step-by-step tutorials. You can also compare capabilities on the features page, swap ideas in the Community Forum, suggest improvements in the Wishlist, and follow releases in the Changelog.

FAQ

Do I need a Wix Premium plan to embed the app?

Wix’s Free plan doesn’t support any external code. You need a Premium plan to embed the app on your live Wix website.

Is Elfsight compatible with Wix Editor, Editor X, and Wix Studio?

Yes, the AI Chatbot is fully compatible with the classic Wix Editor, Editor X, and the new Wix Studio. You can embed them easily in any version of Wix.

Can I set the Chatbot’s tone or personality?

The AI Chatbot lets you choose the tone (friendly, professional, playful, etc.) so replies consistently match your brand voice.

How can I train the AI Chatbot on my own content?

In the Elfsight editor, you upload files, text blocks, or Q&A entries to the knowledge base, which the chatbot uses to answer users.

What types of content sources can I upload?

The chatbot supports text files (PDF, TXT), manual Q&A entries, and text snippets, all added to the knowledge base storage.

How much content can I add to the knowledge base?

Content limits depend on your plan, starting at 10 million characters on Free and increasing up to 180 million on higher plans.

What counts as a “character” for the content limit?

All symbols count as characters, including letters, spaces, punctuation, and numbers; for files, one byte equals one character.

What happens if a user asks something not in my content?

If the question isn’t in your knowledge base, the AI answers using general model knowledge or states it lacks information.

What does “Chat ended due to inactivity” mean?

A chat session ends automatically after 10 minutes of inactivity, and users can restart a new conversation anytime.

Is there a limit to how long one conversation can last?

Each chat session supports up to 100 user messages, after which the chatbot asks the user to start a new session.

Is there a limit on how many questions the AI Chatbot can handle?

Each plan includes a monthly message limit (e.g., Free: 50, Basic: 300), and the chatbot pauses when the limit is reached.

Do the chatbot’s replies count toward the message limit?

Only user messages count toward the monthly limit; AI replies are not included in message usage.

What is a “view” and what is the view limit?

A view is counted each time the chatbot loads on your Wix page, with monthly limits varying by plan (e.g., Free: 200 views).

What happens if I hit my message or view limit?

When limits are exceeded, the app deactivates until the next month or until you upgrade to a higher plan.

Can I get a transcript of the chat conversations?

You can enable chat transcripts to be emailed automatically when a session ends, capturing the full conversation history from your Wix page.

Pricing

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