Round-the-clock AI chatbot for car dealerships
Trusted by small businesses
- 1.5M+conversations a year
- 4.8
G2 · 911 reviews - 4.8
Trustpilot · 191 reviews
Seven jobs your dealership AI chatbot takes off your hands
Whatever they ask, it has an answer — or a person who does
- Is it still on the lot?
- What's the mileage?
- Is there a warranty?
- Is it a one-owner car?
- How much is an oil change?
- Can I buy it from out of state?
- Can I bring my own mechanic?
- Is the price negotiable?
- Can I test drive it today?
- Do you take trade-ins?
- What fees are on top?
- Can I reserve it?
- Do you have loaner cars?
- Does it have a backup camera?
- Do you have a service special?
- How many keys come with it?
- Has it been in an accident?
- Do you offer leasing?
- Do you deliver?
- Do you have it in black?
- Are you open on Sunday?
- How long does charging take?
- What do I need to bring?
- Can I order one from the factory?
Your Saturday — and your agent's
Morning huddle with the sales team
Do you have the hybrid SUV in white?
Two in stock: the base trim at $36,900 and one with the tech pack at $39,400. Want the links?
Answered in seconds
The showroom is packed
Can I test drive the white one this afternoon?
Sure — there's a free slot at 3:30 pm with Jake from our sales team.
Book it, and the car will be ready:
Test drive booked: today, 3:30 pm
Handing the keys to a new owner
My credit score is around 620. What rate would I get on a loan?
I can't quote rates — our finance manager will check your options with you.
Luis Ortega · Finance managerHanded to Luis, your finance manager
Dinner at home, phone away
Thinking of trading in my 2018 sedan, about 70,000 miles. What would you give me?
Our appraiser makes a firm offer after a quick look — it takes about 20 minutes.
Leave your name and phone, and the appraiser will call you on Monday.
Chris555 013 8854New lead: Chris, trade-in
Before the sales meeting, you open your email
- Your AI agentChat transcript — Chris“Thinking of trading in my 2018 sedan.” · Chris, 555 013 8854
- Your AI agentChat transcript — handed to you“My credit score is around 620. What rate would I get on a loan?”
- Your AI agentChat transcript — test drive booked“Can I test drive the white one this afternoon?” · Saturday, 3:30 pm
- Your AI agentChat transcript“Do you have the hybrid SUV in white?”
- 4
- conversations
- 2
- buyers on the way
- 0
- left without an answer
Nobody waited until Monday for an answer, and nobody went to the dealer down the road.
Wherever shoppers reach you
Add it to your dealership's website
- 1Create your agentPaste your website's address — the agent learns your cars, service menu and policies.
- 2Make it yoursPick its name, tone and colors, and the topics it hands over to your team — financing, trade-in values, complaints.
- 3Add it to your siteCopy one line and paste it into your website builder — no developer needed.
Works with your website builder
Answers on WhatsApp
Shoppers message your dealership's number, and the agent replies — with the same knowledge and rules as on your site.
Hi! Is the red hatchback from your website still there?
Hi! Yes — the 2022 hatchback, 23,000 miles, $18,900. It's on the front row 🙂
Great, can I see it after work?
Pick a time — we're open until 8 pm on weekdays:
Answers in Instagram DMs
People who see your new arrivals on Instagram ask in Direct, and the agent answers before they scroll on.
That blue pickup in your story 🔥 how much?
That's the 2020 crew cab — $29,900 with 44,000 miles and a free history report 🛻
Come and drive it:
Hi, is the silver minivan still available?
Hi! It is — 2021, 7 seats, 36,000 miles, $24,500.
Does it have a warranty?
Yes — 90 days or 3,000 miles from us, and you can extend it. Want to come and see it?
Learns your business. Builds itself.
Builds itself from your website
Paste your website's address and press Enter. The agent goes through your site the way a new salesperson would on day one — the new and used cars, the service menu, the warranties, the hours, how to find you — and turns it all into its own knowledge and instructions. No setup, no scripts, nothing to fill in.
Asks you what it doesn't know
Your website can't cover everything. When a shopper asks something it doesn't know, the agent doesn't make it up — it asks you, and from then on answers it by itself.
Never guesses an answer it doesn't have
Asks you with the shopper's question
Learns from your reply
Hands people to you when it should
Rates, trade-in values and complaints need a person. You choose the topics, and the agent hands the conversation to your team with your contacts instead of guessing.
You choose the topics it hands over
Offers your phone, WhatsApp or email
The chat is in your dashboard and your email
- Every chat in your dashboard
- Each transcript in your email
- Your rules and tone
Try it with your dealership's website
- 1. Enter your website
- 2. Shape your agent
- 3. Add to website
The car dealership AI agent playbook
Show the playbook for
What shoppers and owners ask about most. Your agent finds most of it on your site — add the rest yourself.
New cars knowledge checklist
Tick what your agent already knows; add the rest to its knowledge.
Cars
Buying
Service
Visiting
The first thing people see. Short, in your voice, with one clear next step.
Buttons under the greeting, so people start with one tap. Pick up to four and drag them into order — lead with the question that brings them in.
On your widget 4 / 4
- Can I book a test drive?
- Is it in stock?
- Do you take trade-ins?
- Do you offer leasing?
More ideas
Rules for the moments that need care. Add them in a sentence each — here's how they play out.
Rates and payments
Never quote interest rates, monthly payments or approval odds. Hand the conversation to the finance manager.What would my monthly payment be on the SUV?
That depends on your credit and the lender — Luis, our finance manager, will work it out with you. Want his number?
Trade-in values
Don't estimate what a trade-in is worth. Take the car's details and the owner's phone for the appraiser.Roughly what's my 2017 sedan worth?
Our appraiser gives a firm number after a quick look — leave your phone and we'll set it up.
Price and negotiation
Give the advertised price from the site, and send requests for a better price to the sales team.Can you do $2,000 off?
I can't change prices — our sales team can talk numbers. Shall I have Jake call you?
Cars that may be sold
Don't promise a car is still on the lot. Offer a test drive, and the team confirms it before the visit.Will it still be there tomorrow?
It's listed today — book a test drive and we'll confirm it's here before you come.
Safety and repairs
Don't diagnose problems. For warning lights, noises or recalls, offer a service advisor.My brakes are squeaking. Is it safe to drive?
I can't judge that — our service advisor will help. Here's the service desk's number.
Switch these on so questions turn into test drives.
- Contact formTakes names and phones for quotes and trade-ins — the leads land in your dashboard.
- Action buttonsCall sales, call service or get directions, one tap away.
- Human handoffHands financing, trade-in values and complaints to the right person.
- Follow-upWrites again if a shopper goes quiet before booking a test drive.
- Calendly or Cal.comBooks test drives and appraisals.
- HubSpot, Pipedrive or Zoho CRMSends every lead to your CRM.
What dealers most often miss before going live.
- Sold cars still on the siteThe agent answers from your pages — take sold cars down, or mark them sold.
- No rule for financingWithout one, the agent may try to talk rates. Hand them to your finance manager.
- Fees nowhere on the site“What's the out-the-door price?” is a top question. Add your fees to the agent's knowledge.
- Sales and service mixed upGive each its own hours and phone, so people reach the right desk.