Feedback & reviews

A feedback chatbot that asks how it went

Right after it helps, the agent asks how it went. Happy customers can share it on your review page; unhappy ones get a person — and you see it all.

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A feedback chatbot that asks how it went

Trusted by over 3,000,000 small businesses, agencies and top global brands worldwide

How it works

Feedback, without a survey

  1. 1

    It asks at the right moment

    After it helped — in the same chat.

  2. 2

    Happy customers share it

    A button to your Google review page.

  3. 3

    Unhappy ones get a person

    A thumbs down brings your team's contacts.

Create your AI agent for free

  1. 1. Enter your website
  2. 2. Shape your agent
  3. 3. Add to website
What makes it work

Built for feedback

What collecting feedback needs, all in the editor.

Rate the answers

Visitors give any answer a thumbs up or down.

A dislike brings a person

Contact a human on a thumbs down.

Review buttons

A link to your Google or Tripadvisor page.

Feedback in a sheet

Each conversation as a row in Google Sheets.

Your dashboard

What customers tell you

Read every conversation, see who left their contacts, and get it all by email — without opening the app.

  • Every chat with its full transcript
  • Leads with their contacts
  • Each chat's transcript and lead details by email
  • Analytics reports by email
Chat history
For any business

Whatever you sell, it learns your business

Stores, clinics, hotels, cafés — the agent reads your website and answers like part of your team.

More use cases

Feedback chatbot FAQ