Patient-friendly AI chatbot for dental clinics
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Seven jobs your dental AI chatbot takes off the front desk
Whatever patients ask, it has an answer — or a person who does
- Do you take new patients?
- Are you open on Saturday?
- Can I pay in installments?
- Is there parking?
- Can I get a same-day appointment?
- Are X-rays included?
- Do you do emergency visits?
- How often should I get a checkup?
- Do you accept my insurance?
- Do you see children?
- How long does an implant take?
- What should I bring to my first visit?
- What's your cancellation policy?
- Can I fill in forms online?
- Is the clinic wheelchair accessible?
- Can I book for my whole family?
- How much is a cleaning?
- Do you do teeth whitening?
- Do you offer sedation?
- Do you do Invisalign?
- Do you have a membership plan?
- Which dentist is the gentlest?
- Do you speak Spanish?
- Do you fix broken veneers?
Your Tuesday — and your agent's
Your first patient is in the chair
Do you take new patients? We just moved to town.
Welcome! We do — the first visit is an exam, X-rays and a cleaning, about an hour. We're in network with most PPO plans; the front desk checks yours before you come.
Answered in seconds
A quick lunch, then the next patient
I'm thinking about clear aligners. Can I talk to someone?
Of course! A free 20-minute consultation includes a scan, so you'll see how your smile could move.
Pick a time that suits you:
Consultation booked: Thursday, 4:30
In the middle of a root canal
My tooth cracked at lunch and it really hurts. What painkiller should I take?
I can't give medical advice — please call us now. We keep same-day time for emergencies.
Maria Lopez · Front desk leadHanded to Maria, seen at 4:15
Home, reading to the kids
How much are veneers? I'd like to fix my two front teeth.
Veneers start at $950 per tooth, and the exact plan needs an exam. Shall our treatment coordinator call you with the options?
Yes, please.
Leave your name and phone, and our coordinator will call you tomorrow.
Ryan555 016 2048New lead: Ryan, veneers
Over coffee, before the first patient
- Your AI agentChat transcript — Ryan“How much are veneers?” · Ryan, 555 016 2048
- Your AI agentChat transcript — handed to you“My tooth cracked at lunch and it really hurts…”
- Your AI agentChat transcript — consultation booked“I'm thinking about clear aligners.” · Thursday 4:30
- Your AI agentChat transcript“Do you take new patients? We just moved to town.”
- 4
- conversations
- 2
- new patients on the way
- 0
- clinical questions answered by the bot
The patient in pain reached a person in minutes, and nobody else waited for the phone to be free.
Wherever your patients reach you
Add it to your clinic's website
- 1Create your agentPaste your website's address — the agent learns your treatments, prices, insurance plans and hours.
- 2Make it yoursPick its name, tone and colours, your booking page link, and the topics it always hands to your team.
- 3Add it to your siteCopy one line and paste it into your website builder — no developer needed.
Works with your website builder
Answers on WhatsApp
Patients message your clinic's number, and the agent replies — with the same knowledge and rules as on your site.
Hi! I have a cleaning tomorrow at 10. Where do I park?
Hi! There's free parking behind the clinic, entrance from Maple Avenue. Please come 10 minutes early if it's your first visit 🙂
And can I eat before?
Yes — have breakfast as usual and brush your teeth before you come.
Answers on Messenger
Messages to your Facebook page get an answer in seconds, even while every chair is busy.
Hi, do you see kids? My son is 3.
Hi! We do — we see children from their first tooth. The first visit is short and gentle, mostly about getting used to the chair.
Book it with a parent's visit:
Answers in Instagram DMs
People who see your before-and-afters ask in Direct, and the agent answers while they are still thinking about it.
Wow, that whitening result 😮 How much is it?
Thank you! In-office whitening is $450 and takes about 90 minutes. Your dentist checks your teeth first to make sure it suits you ✨
Start with a free consultation:
Learns your clinic. Builds itself.
Builds itself from your website
Paste your website's address and press Enter. The agent goes through your site the way a new receptionist would on day one — the treatments, the prices, the insurance plans, the dentists, how to find you — and turns it all into its own knowledge and instructions. No setup, no scripts, nothing to fill in.
Asks you what it doesn't know
Your website can't cover everything. When a patient asks something it doesn't know, the agent doesn't make it up — it asks you, and from then on answers it by itself.
Never guesses an answer it doesn't have
Asks you with the patient's question
Learns from your reply
Hands patients to you when it should
In a dental clinic, anything clinical needs a person. You choose the topics, and the agent hands the conversation to your team with your contacts instead of guessing.
You choose the topics it hands over
Offers your phone, WhatsApp or email
The chat is in your dashboard and your email
- Every chat in your dashboard
- Each transcript in your email
- Your rules and tone
Try it with your clinic's website
- 1. Enter your website
- 2. Shape your agent
- 3. Add to website
The dental AI agent playbook
Show the playbook for
What patients ask about most. Your agent finds most of it on your site — add the rest yourself.
Family dentistry knowledge checklist
Tick what your agent already knows; add the rest to its knowledge.
New patients
Fees and insurance
Treatments and team
Urgent care and policies
The first thing patients see. Short, calm, with one clear next step.
Buttons under the greeting, so patients start with one tap. Pick up to four and drag them into order — lead with the question that brings new patients in.
On your widget 4 / 4
- Do you take new patients?
- Do you accept my insurance?
- How much is a cleaning?
- Do you see children?
More ideas
Rules for the moments that need care. Add them in a sentence each — here's how they play out.
No clinical advice
Never advise on pain, medicines, symptoms or whether a treatment suits someone. Offer the clinic's phone and hand the chat over.Should I take ibuprofen for my toothache?
I can't give medical advice — please call us, and the team will help you today.
Emergencies
For pain, swelling, bleeding or a broken tooth, give the phone number first. Out of hours, give your emergency instructions.My face is swollen and it's getting worse.
Please call us right away. If it's after hours or you have trouble breathing, call emergency services.
Insurance coverage
List the plans you accept, but never confirm what a patient's plan will cover. The front desk checks it.Will my insurance pay for my crown?
We're in network with your plan, but coverage depends on your policy — the front desk will check it before your visit.
Health details in the chat
Don't ask for medical history in the chat. Ask only for a name and phone, and leave the rest to the visit.Do you need my list of medicines?
Not here — your dentist goes through it with you at the visit. A name and phone is all I need.
Prices for complex treatments
Give the “from” price and say the exact plan needs an exam.How much is a full set of veneers?
Veneers start at $950 per tooth. Your dentist gives you an exact plan after an exam.
Switch these on so questions turn into booked appointments.
- Human handoffPuts pain, emergencies and health questions through to your team.
- Action buttonsYour phone, WhatsApp or booking page, one tap away.
- Contact formTakes names and phones for quotes and callbacks.
- Follow-upWrites again if a patient goes quiet before booking.
- Calendly or Cal.comBooks free consultations for implants, aligners and veneers.
- Google Sheets or HubSpotSends every callback request to your list or CRM.
What clinics most often miss before going live.
- No rule for clinical questionsThis one comes first. Without it, the agent may try to help someone in pain.
- No emergency instructionsWrite down what patients should do in and out of hours — the agent gives it word for word.
- Insurance list only as logosThe agent reads text, not logos. List the plans you accept in words.
- No prices at all“Call us for prices” sends people elsewhere. “From” prices for common treatments are enough.