Knowledge

Train your AI chatbot on your own knowledge

Your website, files, images, Q&A and notes — the agent answers from what you give it, and asks you about what it doesn't know yet.

Free plan · No credit card needed
Train your AI chatbot on your own knowledge
Crumb & Co.Online

Do you deliver on Sundays?

Yes — Sunday delivery runs from 10 am to 4 pm within the city. Orders over $40 deliver free.

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Sources

Everything it should know, in one place

Start from your website, then add what isn't on it: price lists, manuals, policies, the questions customers ask you every day.

  • Up to 200 web pages

  • PDF, TXT, JSON, DOCX, PPTX, HTML and MD files, up to 100 MB each

  • Images with descriptions

  • Q&A pairs and text blocks

  • Business info: hours, address, contacts

Everything it should know, in one place
Expand what your agent knows

Knowledge gaps

It asks you what it doesn't know

Questions your knowledge doesn't cover show up as knowledge gaps. Answer one once, and the agent learns from your reply for every visitor after.

  • See what visitors asked that it couldn't answer

  • Reply in a sentence — no document to write

  • The answer joins its knowledge

It asks you what it doesn't know
Crumb & Co.Online

Do you have gluten-free bread?

Yes! We bake a gluten-free sourdough every Friday and Saturday — call us to pre-order a loaf.

What it learns from

Six kinds of knowledge

Storage depends on your plan: 10 million characters on Free, and more on higher plans.

Web pages

Up to 200 pages of your website, read for you.

Files

PDF, TXT, JSON, DOCX, PPTX, HTML and MD, up to 100 MB each.

Images

Pictures with descriptions, so the agent knows what they show.

Q&A

Questions and the exact answers you want given.

Text

Notes, policies and anything you'd rather type than upload.

Business info

Your hours, address and contacts, always at hand.

Create your AI agent for free

  1. 1. Enter your website
  2. 2. Shape your agent
  3. 3. Add to website

More about your agent

Automatic setup

Enter your website's address, and the agent sets itself up from it.

Agent profile

Give your agent a role, a tone of voice and rules to follow.

Agent skills

Skills that let your agent collect leads, show buttons, follow up and take actions.

Chat history & leads

Read every conversation and the leads your agent collected, in your dashboard.

Knowledge FAQ