BigCommerce Whatsapp Live Chat

The easiest interaction channel for your website audience
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WhatsApp widget created by Elfsight is a smooth and quick variant for your website clients to communicate to you and have their questions answered. You are free to stay available online for your clientele in the beloved messenger wherever you are. Set up сhat on your web page and select it to appear on certain pages or for a certain categories of viewers, create start-chat triggers, send your custom welcome message, set icons and do more. With BigCommerce chat installed on web page, you will stay posted for your customers at all times and regardless of where you are.

Where can I display the widget

WhatsApp Live Chat can be inserted to all pages of your website, or only to certain ones. Another option is to restrict it on particular pages where you don’t want the widget.

What benefits will it give me?

This plugin will allow more customers address you with their questions and enquiries or troubles. This may help elevate the amount of leads and sales. More to that, swift responding and individual approach to people will raise the level of your customer support.

How do I get Whatsapp?

You only need one minute of time to have the widget up and running. Integration is extremely fast, free, and no-coding.

The widget can be integrated through our service or via the marketplace. You can view more details about these variants and choose a more suitable.


In order to achieve a clear perception of Whatsapp, look at the list of its main traits. They make our widget really efficient for you:

  • Add WhatsApp messenger on your website to Live chat with customers;
  • Provide answers right from your WhatsApp account;
  • Use three variants of chat position: floating bubble, embed bubble, and embed chat window;
  • Discover a library of bubble icons to pick from| Pick your bubble icon from our set of available icons;
  • Edit the text of the chat bubble.

Explore a full list of features in demo

how to add Whatsapp Live Chat to your BigCommerce website

These several actions are the only thing you need to establish.

  1. Perform our free configurator and start shaping your personalised widget.
    Determine the custom form and parameters of the widget and save all the edits.
  2. Get your unique code demonstrated in the special form on Elfsight Apps.
    Right after the generation of your widget is complete, copy the exclusive code at the appearing popup and keep it for later occasion.
  3. Enter on using the widget on BigCommerce site.
    Enter the code you’ve saved recently into your site and apply the edits.
  4. You’re done! The integration is fully accomplished.
    Go to your webpage to see in action how’s the widget running.

Still unsettled? Or have inquiries? Just a single request to our support team will resolve any kind of issue.

Construct your BigCommerce Live chat in 70 seconds!

Right from our demo, build up a unique widget and add it to your website.


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Elfsight Apps
Cross-platform version that works on any website
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