FAQ

Shopify FAQ Accordion App

Answer the most frequently asked questions on your Shopify website to reduce support load and help users find key information faster.
4.8 rating
10,000+ reviews
Free plan available
Create Widget for Free
No credit card needed
Shopify FAQ Accordion App

Create your FAQ app

Configure your app and add it to your Shopify website for free!

Screenshots

The example of FAQ block
Various FAQ blocks view
The FAQ block styling options
The example of colored FAQ block for website
A FAQ block with a custom background
FAQ block view on a smartphone
1 / 6

Why People Love Elfsight

Customers love quick answers. With the Elfsight FAQ app, you can set up a simple accordion section that organizes common questions in minutes – no coding needed. Whether it’s shipping details, return policies, or product sizing, your shoppers can find information instantly without having to message your support team.

It feels a bit like giving every visitor a helpful assistant who’s available 24/7. Plus, you can design it to match your store’s style, so it blends in naturally.

Did you know?

A Zendesk study found that 69% of customers prefer to solve issues on their own before reaching out to support.

Give them the answers they’re looking for – try the best free FAQ app for Shopify today and keep your customers happy with Elfsight.

Key Features of the Shopify FAQ App

Here’s why many merchants consider it to be the best option for Shopify:

  • Customizable design: Adjust fonts, colors, and layout so your FAQ looks like part of your store.
  • Accordion layout: Create a tidy dropdown display where customers can expand only what they need.
  • Built-in categories: Organize questions into groups like Shipping, Orders, and Returns for easy browsing.
  • Responsive layout: Works smoothly on phones, tablets, and desktops.
  • Lightweight setup: Just copy and paste – it’s as easy as dragging products into your cart.
  • Free option available: Start with the free including all essential features and upgrade only if you need more features.

Test all features live – no signup needed

How to Add FAQ to Shopify

Embedding your FAQ plugin is simple – you can display it directly on a product page or a checkout page. Just follow these steps to get started:

  1. Select a template: Open the Elfsight editor and choose a template.
  2. Customize the widget: Add your questions, answers, and tweak the design.
  3. Generate the installation code: Click “Add to website for free” and copy the code.
  4. Embed on your website: Paste it into your Shopify editor where you want the FAQ to appear.

Need guidance? Check our Help Center or blog tutorials on how to add an FAQ to your website. You can also share ideas in the Wishlist or follow updates in the Changelog.

Can I add the FAQ app to product pages?

Yes, you can insert your app into specific product templates or add it globally to all product pages.

Is FAQ compatible with Shopify Online Store 2.0?

Yes, all Elfsight apps support Shopify 2.0 and can be embedded as app blocks or custom HTML.

Can I group FAQ questions into categories in Shopify?

Yes, the app allows you to organize questions into multiple topic sections with custom titles and icons.

Does Elfsight support icons for categories or questions?

Yes, you can choose from over 30 built-in icons and adjust accordion indicators for a cleaner design on your Shopify website.

Is it possible to hide category names in Shopify?

You can switch off category titles to display questions as a flat list if preferred.

Can I add HTML formatting in answers?

Yes, Elfsight supports basic HTML, allowing links, bold text, and simple markup inside responses to make complex answers easier to read.

Is there a maximum number of FAQ items?

No predefined limit exists, so you can create a short block with frequently asked questions and answers or a full help center.

Can I modify the FAQ after publishing?

Yes, you can update content or layout anytime in the app dashboard, and changes automatically sync to your store.

Pricing

14-day money back guarantee. Risk-free, you can cancel at anytime.
Elfsight Apps
Cross-platform version that works on any website
from $0 / month
Start with free plan
Unlimited websites
Premium support
Free installation service
Special offer for multiple apps
Shopify App
Works on any Shopify website
$5.99 / month
Free Trial
1 website
Premium support
Free installation service