PrestaShop AI Chatbot Module

Why People Love Elfsight

Our AI Chatbot for PrestaShop works like a helpful shop assistant who never clocks out. It greets visitors, answers “Is this in stock?” and “How long is shipping?” and points people to the right product – while you focus on orders, suppliers, and growth. Setup is visual and quick, even if you don’t write code.

Real-world story: a local home décor store added the chatbot to their delivery info page before a holiday promotion. “It handled delivery dates and gift receipt questions while we packed orders,” they told us. Fewer back-and-forth messages, more completed carts, calmer workflow.

Did you know? According to Salesforce, 69% of consumers prefer chatbots for quick communication with brands – which translates to faster answers and fewer abandoned carts.

Give it a go today – your shoppers get instant help and you get time back for the work that really moves the needle.

Key Features of the AI Chatbot

• Product guidance – Help customers compare variants, check sizing, or confirm compatibility right on the page.
• Your brand’s voice – Set the tone: expert, friendly, playful. Keep it consistent across your catalog.
• Simple rollout – Copy the embed, paste it, and you’re live. If you can paste text, you can launch this.
• Built-in lead capture – Collect emails, callbacks, or pre-sale questions during conversations for easy follow-up.
• Inline or floating – Place it on key pages (FAQs, product, checkout help) or show a floating bubble across your store.
• Answers from your content – Connect FAQs, policies, and product info so replies stay accurate and on-brand.
• Conversation insights – Spot trending questions and fix friction points. A tiny tweak with a big impact.
• Performance-friendly – Loads asynchronously so your pages render first – smooth for shoppers, easy for you.

Build yours in the live editor – pick a template and see it in action in minutes.

How to Add the AI Chatbot to PrestaShop

Good news: you don’t need to be a tech wizard. Two straightforward options – choose what suits your workflow.

Method 1: Inline on a specific page

• Step 1. Open the AI Chatbot product page and click “Create Widget.” Choose a template and customize the look and behavior.
• Step 2. Click “Add to Website for Free” and copy the embed code.
• Step 3. In PrestaShop Admin, go to Design → Pages and edit the page where you want the chatbot (or create a new CMS page).
• Step 4. In the page editor, switch to Source/HTML mode and paste the code where you want the conversation to appear.
• Step 5. Save the page and refresh – the chatbot shows inline right where shoppers need it.

Method 2: Floating across your store

• Step 1. In the Elfsight editor, switch to the floating layout so the chatbot appears as a corner bubble.
• Step 2. Pick bubble size, color, and position.
• Step 3. Copy the generated script snippet.
• Step 4. In PrestaShop Admin, go to Modules → Module Manager and install/enable the Custom HTML (ps_customtext) module.
• Step 5. Create a new Custom HTML block, paste the script, and hook it to displayFooter via Design → Positions (so it loads on every page).
• Step 6. Save and clear cache if needed (Advanced Parameters → Performance). Here’s the kicker – the chatbot now follows shoppers store-wide.

Need a hand? Our Help Center has step-by-step guides. You can also connect with peers in the Community Forum, share ideas in the Wishlist, and track updates in the Changelog.

FAQ