Why do I need Elfsight Knowledge Base?
Expand knowledge base. Enhance customer satisfaction.
Boost customer satisfaction
Ensure higher client satisfaction by providing easily accessible and comprehensive information at their fingertips.
Elevate service quality
Enhance customer satisfaction by providing accurate and timely solutions through our comprehensive Knowledge Base.
Enhance user experience
Improve customer satisfaction and engagement by providing instant access to a wealth of knowledge and resources.
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hours of development invested
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customer satisfaction rate
Join 2,078,753 customers already using Elfsight Apps
You can start with creating your first Elfsight Knowledge Base widget for free.
What makes Elfsight Knowledge Base special?
ANSWERS
Knowledge on demand for enhanced customer experience
Easily access a vast array of valuable information right at your fingertips with our Knowledge Base widget. Empower your customers to find quick solutions to their queries, leading to increased satisfaction and loyalty. Streamline your support process and provide a superior user experience by offering a centralized hub of knowledge.
RATINGS
Enhanced customer feedback loop for engagement
Boost customer engagement by allowing them to rate the helpfulness of articles in the Knowledge Base widget. This feature enables customers to easily identify the most useful information, leading to quicker problem resolution and increased satisfaction. By providing a feedback loop, customers feel empowered and valued, resulting in stronger loyalty and trust in your brand.
DESIGN
Sleek design for efficient customer navigation
Our Knowledge Base widget offers a visually appealing layout with easy navigation, making it simple for customers to quickly find the information they need. This design feature enhances the user experience, leading to higher customer satisfaction and increased efficiency in resolving queries. With our widget, customers can easily expand their knowledge base and access helpful resources to address their concerns.
STAY TUNED!
Exciting possibilities in design and functionality, shaped by your feedback
With the invaluable feedback from our Elfsight users, we've cultivated a distinct vision of what an exceptionally efficient plugin could offer. Picture a widget with a wide array of customization options, making it effortless for you to integrate a custom button seamlessly into your website. Although we are enthusiastic about the concepts and intricate setup functionalities, these ideas are currently shaped by user recommendations. Your insights are essential in identifying which features can truly enhance the widget's role within your online presence. We deeply appreciate your input and eagerly anticipate the continuation of this collaborative journey!
Usage examples
See a selection of real examples to explore the full potential of Knowledge Base for your website.
See in action
Live demo
Try all the features of Knowledge Base in live demo now. No fees. No registration. No coding.
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What our customers say ❤️
Embedding the apps was simple and they delivered as expected. Faced a hiccup, and the quick, precise response from the support team was a refreshing surprise. A very invigorating delight!
First-class service! Encountered a grading issue, and their team was prompt in addressing and resolving it, keeping me updated regularly.
We employ three of their tools, each with its plugins. Just what we were searching for. User-friendly, with numerous design options, and exceptional customer service.
Frequently Asked Questions
What is a Knowledge Base widget?
The Knowledge Base widget creates an organized repository of articles and FAQs, helping users find information quickly and reducing support queries.
How to insert the Knowledge Base widget to my website?
To insert the Knowledge Base widget on your site, follow these instructions:
- Open our widget configurator and start customizing the Knowledge Base widget for managing and displaying FAQ or informational content.
- Configure the widget to suit your content structure and click 'Save' to generate the embed code.
- Copy the code that appears after saving your settings.
- Insert this code into the HTML of your site where you wish the Knowledge Base to be displayed.
- Your Knowledge Base widget is now operational, enhancing your site with valuable informational resources.
If you have any difficulties, our customer support is ready to help you.
Is the Knowledge Base widget suitable for my CMS or website builder?
Certainly. The widget supports integration with all established CMS platforms including WordPress, Shopify, Squarespace, Wix, HTML, Webflow, Elementor, Google Sites, iFrame, Joomla, and various others.
Best way to use the Knowledge Base widget on your website
Implement on customer service or technical support sites to provide users with a searchable database of articles, tutorials, and FAQs, reducing support tickets and empowering users with self-service options.
What complementary Elfsight widgets can enhance a Knowledge Base platform to improve information delivery and user support?
For the Knowledge Base widget, integrate the Popup to offer tips or help guides, use the Search widget to enhance content discoverability, and employ the Banner to promote new articles or updates.
How can I change the content and layout in the Knowledge Base widget?
Absolutely, you can adjust the Knowledge Base widget for different content management needs.
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