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Knowledge Base plugin for iFrame

Utilize our free catalog of plug-and-play plugins to amplify user engagement and support your business targets, offering easy integration, comprehensive customization, and expert customer care.

Why you should consider integrating the Knowledge Base plugin on your iFrame site

Through the use of the iFrame Knowledge Base plugin, you’ll gain the capacity to create, manage, and display an organized repository of informational articles and FAQs. With the Knowledge Base plugin, you can improve customer support, reduce support ticket volume, and provide users with self-service help options directly on your website.

Here are some reasons why you should consider adding the Knowledge Base plugin to your iFrame site:

  • Improve customer support efficiency. Add an information repository to provide customers with easy access to important information, reducing the need for direct contact for common questions.
  • Enhance user experience with self-service support. Utilize a support center plugin to allow users to find solutions to their problems quickly and independently, improving user satisfaction and engagement.
  • Streamline knowledge management. Implement a helpdesk documentation system to organize all your support content in one place, making it easy to update and manage over time.

Various amazing settings and options are coming soon for the Knowledge Base plugin for iFrame

Elfsight’s expert development and design teams are currently working to improve the Knowledge Base plugin’s functions and ease of use. There will be a broad variety of configurations to tailor how information is structured, searched, and accessed, making it an essential tool for any iFrame site owner looking to boost their customer support infrastructure. Examinations of all the new capabilities will be available soon, so stay tuned!

Here are some key features:

  • Advanced search functionality to quickly find relevant articles
  • Customizable categories and tags for better content organization
  • User feedback options to improve article usefulness and accuracy
  • Ongoing updates to ensure compatibility with the latest web standards and customer service practices

Empower your users and reduce support workload with the iFrame Knowledge Base plugin!

How can I embed the Knowledge Base plugin to my iFrame website?

As a no-code solution, you can quickly add the code of the plugin to your iFrame to begin using the product immediately. The Knowledge Base plugin can work on any page of your website or only on the chosen pages.

  1. Manage our configurator and start creating your own no-code plugin.
    Choose the custom look and features of the app and implement the modifications.
  2. Receive the personal embed code appearing in the window on Elfsight Apps.
    After the setup is over, copy the personal code at the appeared popup and keep it for later use.
  3. Begin applying the plugin on the iFrame homepage.
    Enter the code saved before in your web page and implement the modifications.
  4. Done! The embedding of your no-code plugin is fully performed.
    Check your website to see the performance of the added knowledge solution.

In case you deal with any obstacles, do not be reluctant to appeal to our customer service staff. Our people will be happy to resolve all the issues you might have when embedding the Knowledge Base plugin.

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