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Knowledge Base plugin for Joomla

Engage with our complimentary catalog of user-friendly plugins that enhance user activity and achieve business objectives, complete with easy integration, extensive customization, and expert customer service.

Why you should consider integrating the Knowledge Base plugin on your Joomla site

Through the use of the Joomla Knowledge Base plugin, you’ll gain the ability to create, manage, and display an organized repository of informational articles and FAQs. With the Knowledge Base plugin, you can boost customer support, reduce support ticket volume, and provide users with self-service help options directly on your website.

Here are some reasons why you should consider adding the Knowledge Base plugin to your Joomla site:

  • Improve customer support efficiency. Set up an information repository to provide customers with easy access to important information, reducing the need for direct contact for common questions.
  • Enhance user experience with self-service support. Utilize a support center plugin to allow users to find solutions to their problems quickly and independently, boosting user satisfaction and engagement.
  • Streamline knowledge management. Implement a helpdesk documentation system to organize all your support content in one place, making it easy to update and manage over time.

Numerous amazing settings and options are coming soon for the Knowledge Base plugin for Joomla

Elfsight’s expert programming and design teams are currently striving to improve the Knowledge Base plugin’s features and usability. There will be a broad range of options to customize how information is structured, searched, and accessed, making it an important tool for any Joomla site owner looking to improve their customer support infrastructure. Examinations of all the new functions will be available soon, so stay tuned!

Here are some key features:

  • Advanced search functionality to quickly find relevant articles
  • Customizable categories and tags for better content organization
  • User feedback options to improve article usefulness and accuracy
  • Ongoing updates to ensure compatibility with the latest web standards and customer service practices

Empower your users and reduce support workload with the Joomla Knowledge Base plugin!

How can I embed the Knowledge Base plugin to my Joomla website?

As a no-code solution, you can quickly add the code of the plugin to your Joomla to commence using the product immediately. The Knowledge Base plugin can work on any page of your website or only on the chosen pages.

  1. Manage our configurator and start creating your own no-code plugin.
    Pick the custom look and features of the app and apply the modifications.
  2. Receive the personal embed code appearing in the window on Elfsight Apps.
    After the setup is over, copy the personal code at the appeared popup and keep it for later use.
  3. Start using the plugin on the Joomla homepage.
    Enter the code saved before in your web page and implement the modifications.
  4. Done! The embedding of your no-code plugin is fully performed.
    Check your website to see the performance of the added knowledge solution.

In case you deal with any obstacles, do not be reluctant to contact our customer service staff. Our people will be pleased to fix all the issues you might have when embedding the Knowledge Base plugin.

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