Knowledge Base plugin for HTML
Why you should consider integrating the Knowledge Base plugin on your HTML site
Through the use of the HTML Knowledge Base plugin, you’ll gain the capacity to create, manage, and display an organized repository of informational articles and FAQs. With the Knowledge Base plugin, you can improve customer support, reduce support ticket volume, and provide users with self-service help options directly on your website.
Here are some reasons why you should consider adding the Knowledge Base plugin to your HTML site:
- Improve customer support efficiency. Add an information repository to provide customers with easy access to important information, reducing the need for direct contact for common questions.
- Enhance user experience with self-service support. Utilize a support center plugin to allow users to find solutions to their problems quickly and independently, enhancing user satisfaction and engagement.
- Streamline knowledge management. Deploy a helpdesk documentation system to organize all your support content in one place, making it easy to update and manage over time.
Numerous amazing settings and options are coming soon for the Knowledge Base plugin for HTML
Elfsight’s expert programming and design teams are currently working to augment the Knowledge Base plugin’s functions and user-friendliness. There will be a broad range of settings to tailor how information is structured, searched, and accessed, making it an important tool for any HTML site owner looking to enhance their customer support infrastructure. Examinations of all the new capabilities will be available soon, so stay tuned!
Here are some key features:
- Advanced search functionality to quickly find relevant articles
- Customizable categories and tags for better content organization
- User feedback options to improve article usefulness and accuracy
- Ongoing updates to ensure compatibility with the latest web standards and customer service practices
Empower your users and reduce support workload with the HTML Knowledge Base plugin!
How can I embed the Knowledge Base plugin to my HTML website?
As a no-code solution, you can rapidly add the code of the plugin to your HTML to begin using the product immediately. The Knowledge Base plugin can work on any page of your website or only on the chosen pages.
- Manage our configurator and start creating your own no-code plugin.
Choose the custom look and features of the app and make the modifications. - Receive the personal embed code appearing in the window on Elfsight Apps.
After the setup is over, copy the personal code at the appeared popup and keep it for later use. - Begin implementing the plugin on the HTML homepage.
Enter the code saved before in your web page and apply the modifications. - Done! The embedding of your no-code plugin is fully performed.
Visit your website to see the performance of the added knowledge solution.
In case you deal with any obstacles, do not be afraid to reach out to our customer service staff. Our people will be pleased to fix all the issues you might have when embedding the Knowledge Base plugin.
