Knowledge Base plugin for Shopify
Why you should consider integrating the Knowledge Base plugin on your Shopify site
Through the use of the Shopify Knowledge Base plugin, you’ll gain the ability to create, manage, and display an organized repository of informational articles and FAQs. With the Knowledge Base plugin, you can improve customer support, reduce support ticket volume, and provide users with self-service help options directly on your website.
Here are some reasons why you should consider adding the Knowledge Base plugin to your Shopify site:
- Improve customer support efficiency. Set up an information repository to provide customers with easy access to important information, reducing the need for direct contact for common questions.
- Enhance user experience with self-service support. Use a support center plugin to allow users to find solutions to their problems quickly and independently, boosting user satisfaction and engagement.
- Streamline knowledge management. Deploy a helpdesk documentation system to organize all your support content in one place, making it easy to update and manage over time.
Many amazing settings and options are coming soon for the Knowledge Base plugin for Shopify
Elfsight’s expert development and design teams are currently working to enhance the Knowledge Base plugin’s capabilities and ease of use. There will be a broad variety of settings to customize how information is structured, searched, and accessed, making it a vital tool for any Shopify site owner looking to enhance their customer support infrastructure. Trials of all the new functions will be available soon, so stay tuned!
Here are some key features:
- Advanced search functionality to quickly find relevant articles
- Customizable categories and tags for better content organization
- User feedback options to improve article usefulness and accuracy
- Ongoing updates to guarantee compatibility with the latest web standards and customer service practices
Empower your users and reduce support workload with the Shopify Knowledge Base plugin!
How can I embed the Knowledge Base plugin to my Shopify website?
As a no-code solution, you can swiftly add the code of the plugin to your Shopify to start using the product immediately. The Knowledge Base plugin can work on any page of your website or only on the chosen pages.
- Manage our configurator and start creating your own no-code plugin.
Select the custom look and features of the app and implement the modifications. - Receive the personal embed code appearing in the window on Elfsight Apps.
After the setup is over, copy the personal code at the appeared popup and keep it for later use. - Commence using the plugin on the Shopify homepage.
Enter the code saved before in your web page and implement the modifications. - Done! The embedding of your no-code plugin is fully performed.
Go to your website to see the performance of the added knowledge solution.
In case you face any obstacles, do not be reluctant to appeal to our customer service staff. Our people will be pleased to resolve all the issues you might have when embedding the Knowledge Base plugin.
