Knowledge Base plugin for WordPress
Why you should consider integrating the Knowledge Base plugin on your WordPress site
Through the use of the WordPress Knowledge Base plugin, you’ll gain the capacity to create, manage, and display an organized repository of informational articles and FAQs. With the Knowledge Base plugin, you can improve customer support, reduce support ticket volume, and provide users with self-service help options directly on your website.
Here are some reasons why you should consider adding the Knowledge Base plugin to your WordPress site:
- Improve customer support efficiency. Add an information repository to provide customers with easy access to important information, reducing the need for direct contact for common questions.
- Enhance user experience with self-service support. Employ a support center plugin to allow users to find solutions to their problems quickly and independently, enhancing user satisfaction and engagement.
- Streamline knowledge management. Implement a helpdesk documentation system to organize all your support content in one place, making it easy to update and manage over time.
Many amazing settings and options are coming soon for the Knowledge Base plugin for WordPress
Elfsight’s expert engineering and artistic teams are currently working to improve the Knowledge Base plugin’s features and ease of use. There will be a broad range of settings to customize how information is structured, searched, and accessed, making it an important tool for any WordPress site owner looking to boost their customer support infrastructure. Trials of all the new capabilities will be available soon, so stay tuned!
Here are some key features:
- Advanced search functionality to quickly find relevant articles
- Customizable categories and tags for better content organization
- User feedback options to improve article usefulness and accuracy
- Ongoing updates to ensure compatibility with the latest web standards and customer service practices
Empower your users and reduce support workload with the WordPress Knowledge Base plugin!
How can I embed the Knowledge Base plugin to my WordPress website?
As a no-code solution, you can rapidly add the code of the plugin to your WordPress to commence using the product immediately. The Knowledge Base plugin can work on any page of your website or only on the chosen pages.
- Manage our configurator and start creating your own no-code plugin.
Select the custom look and features of the app and apply the modifications. - Receive the personal embed code appearing in the window on Elfsight Apps.
After the setup is over, copy the personal code at the appeared popup and keep it for later use. - Commence implementing the plugin on the WordPress homepage.
Enter the code saved before in your web page and make the modifications. - Done! The embedding of your no-code plugin is fully performed.
Go to your website to see the performance of the added knowledge solution.
In case you encounter any obstacles, do not hesitate to appeal to our customer service staff. Our people will be delighted to fix all the issues you might have when embedding the Knowledge Base plugin.
