AI Assistant Features
24/7 AI-powered responses
Bring state-of-the-art AI technology to your website to streamline conversations even outside business hours. Elfsight’s AI Assistant understands questions in context, provides precise responses instantly, and ensures every visitor receives helpful and relevant information round the clock, saving your team time while enhancing customer satisfaction.
Easy onboarding with smart instruction generator
Set up an AI website assistant quickly using the intuitive instruction generator. Simply share your website link or provide company details manually so it can learn your business, deliver accurate guidance, and help users navigate processes or answer questions effectively.
Keep conversations flowing automatically
Ensure every discussion continues naturally with follow-up messages from your AI widget. Automatically prompt users, provide reminders after inactivity, and guide visitors toward resolution without leaving questions unanswered.
Seamless no-code installation
Get a smart assistant for your website live within minutes. With user-friendly templates and a simple installation process, no technical expertise is needed – focus on connecting with visitors while your plugin works behind the scenes to provide seamless support. For ultimate flexibility, go beyond templates with full CSS and JavaScript customization.
Train with any file type
Easily upload your company data in multiple formats: PDF, DOCX, TXT, JSON, HTML, and more – so your website AI Assistant can provide accurate, context-aware answers to visitor questions.
Customize with Q&A pairs
Add your own questions and answers to guide conversations precisely. Elfsight plugin learns from these pairs to deliver clear, relevant responses that improve chat interactions.
Share knowledge with text blocks
Provide detailed information on products, services, or policies with educational text blocks. Your AI Assistant uses this content to answer inquiries confidently and consistently.
Balance accuracy and flexibility
Fine-tune your Assistant to combine precise answers with natural conversation. Adjust its knowledge and tone to match your business style while keeping interactions engaging and human-like.
Starter replies for instant engagement
Kick off conversations immediately with pre-defined starter replies. Elfsight can respond to common inquiries instantly, reducing wait times and guiding users toward resolution.
Personalize with customer names
Make every interaction feel human: remember visitor names and preferences to deliver tailored conversations that resonate emotionally, creating a warm and engaging user experience.
Seamless chat across your entire website
Deliver a smooth, continuous support experience with an AI widget on your website. Users can move between pages without losing context, ensuring help is always available wherever they are on your website.
Multilingual support
Reach global audiences with multilingual dialogues. The widget understands and responds in multiple languages, making every visitor feel understood and valued.
Clear, readable responses
Format answers with headings, bullet points, and structured layouts. The plugin presents information in a way that’s easy to read, helping users quickly find what they need.
Optimized for all devices
Provide a smooth experience on desktops, tablets, and smartphones. Elfsight automatically adapts its layout, ensuring interactions are accessible and enjoyable on any device.
Keep chats fast and clutter-free
Guide visitors with ready-made quick reply buttons without extra typing and keep your interface clean by automatically closing inactive conversations and piling up threads.
Retain every conversation effortlessly
Capture and store all customer interactions with your AI website Assistant. No chat is ever lost, allowing your team to revisit past discussions, maintain context, and improve future interactions.
Chat transcripts delivered to email
Stay organized with automatic transcripts sent straight to your inbox. Your AI widget ensures every conversation is recorded, giving you easy access to important insights and customer details for future reference.
Generate leads through contact collection
Capture valuable visitor information directly through your AI assistant by requesting contact details during conversations. This ensures you never miss potential leads, supports future outreach, and builds a database for continued engagement.
Brand-ready solutions
Tailor your plugin to your sector with specialized presets. Whether e-commerce, healthcare, hospitality, or finance, your website chat assistant provides relevant, efficient support designed to meet unique business needs.
Special avatar and name
Give your widget a distinctive identity. Customize its avatar and display name to match your brand, creating a consistent, professional, and engaging experience for every visitor.
Eye-catching chat bubble design
Make your assistant visually stand out. Choose icons, positions, and notification badges to design a chat bubble that fits seamlessly with your website’s style while attracting user attention.
Themed wallpapers
Enhance chat aesthetics with exclusive backgrounds. Your AI Assistant can feature visually appealing backgrounds that strengthen your brand presence and create a more inviting conversation environment.
Brand voice with fonts and colors
Express your style through text. Choose from a wide selection of fonts and colors so your AI widget communicates in a way that feels authentic, professional, and aligned with your brand identity.