Looking for the Best Smartsupp Alternative?
See why 3,000,000+ businesses choose Elfsight over Smartsupp.
Go beyond live chat software – build a complete website experience that engages visitors and drives conversions.
Explore Catalog
No credit card, no sign up required
Features That Matter
Top Reasons Brands are Switching to Elfsight
Access 90+ widgets, including AI Chatbot
Built-in AI features that automate the boring stuff
Widgets that grow traffic nd boost your SEO rankings
Real Human Support 24/7 instead of bot replies
Forever free plan with no limits, caps, or credit cards
Paid plans starting at just $4/mo
Fully customizable to match your brand style
Works on 99% of CMS
from Squarespace to WordPress
Free installation service
Try Elfsight — See How It's Different
3,000,000 businesses already chose it over Smartsupp
Comparison Table
Elfsight vs Smartsupp: Which Platform Offers More?
Feature Comparison
| Elfsight | Smartsupp | |
|---|---|---|
| Unlimited websites | Yes | Usage & project-based limits |
| AI Widgets (Chatbot, etc.) | Yes (AI Chatbot, AI generation, automation, etc.) | Yes |
| Perpetual free plan | Yes | Yes |
| Widgets in catalog | 90+ widgets | No (chat-focused platform) |
| No credit card for sign-up | Yes | Yes |
| SEO optimization | Yes (Schema, Performance) | No |
| Broad platform compatibility | Yes | Yes |
Support Comparison
| Elfsight | Smartsupp | |
|---|---|---|
| Types of support | Live-chat, AI Agent, e-mail support, Help Center | Email, live chat, AI Assistant, Help Center |
| Free installation service | Yes | No |
| User community & forum | Yes | No |
| Language support | Multi-language support | Multi-language support |
| Dedicated account manager | Yes (Enterprise) | Yes (Ultimate plan) |
Pricing Comparison
| Elfsight | Smartsupp | |
|---|---|---|
| Starting price | From $4/mo | From $17/mo |
| All-in-one plan | From $15/mo | No (chat-focused pricing) |
| Welcome coupon/discount | Automatic 33% discount | No |
| Money-back guarantee | 14 days | No |
| Non-profit discount | Special NGO discount | No |
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One platform. Endless possibilities.
More Widgets, More Wins
Elfsight packs 90+ widgets for every task, from collecting reviews to driving sales—several times more than Smartsupp. Skip tool-hopping: one platform replaces dozens of services and cuts costs.
Personalize more. Automate everything.
Built-In AI, Exclusive to Elfsight
Elfsight’s built-in AI delivers what Smartsupp lacks: real-time chat with visitors, auto-built forms, lead capture, instant translations, visual generation, and feedback summaries—in seconds. Elfsight saves hours with no extra software.
Elfsight is Trusted by 3,000,000 Users Worldwide
Join millions of small businesses, agencies, and leading global brands trusted worldwide.
Get StartedFAQ
How does Elfsight compare to Smartsupp?
Smartsupp focuses mainly on live chat, chatbot automation, visitor tracking, and ecommerce customer support.
Elfsight also offers AI chat widgets, but expands further with 90+ widgets for reviews, forms, popups, social feeds, ecommerce, and engagement. If you need more than chat support, Elfsight offers a broader website toolkit.
Is Elfsight better than Smartsupp?
Elfsight is better suited for businesses that want more than live chat software. Alongside AI chat, it includes reviews, forms, social feeds, popups, and dozens of widgets designed to improve engagement and conversions. Smartsupp excels in live chat and ecommerce communication, while Elfsight supports overall website growth from one dashboard.
How do Smartsupp and Elfsight pricing plans compare?
Smartsupp pricing starts around $17/month, while advanced plans with AI tools, automation, analytics, and multiple operators become significantly more expensive.
Elfsight offers Single App plans from $5/month and All Apps Pack plans from $15/month, making it easier to scale multiple widgets at a lower cost.
Can I use Elfsight or Smartsupp for free?
Yes, both platforms offer free options.
Elfsight provides a forever-free plan with no credit card required, which is good for testing on a live website before upgrading and suitable for smaller projects.
Smartsupp also offers a free plan with live chat, limited conversations, and basic chatbot features.
What makes Elfsight a strong Smartsupp alternative?
Elfsight combines AI chat with a complete no-code widget platform. You can capture leads with forms, display reviews, embed social feeds, add live chats, launch popups, and customize everything from one dashboard.
Smartsupp focuses mainly on live chat, chatbot automation, while Elfsight helps businesses improve both engagement and overall website performance.
