Yottie gallery doesn’t display on my WordPress website

Sometimes this behavior can be quite a problem, and require our help. But often the reasons this happens are simple and can be fixed on your own.

If you can’t get a Yottie gallery to display on your WordPress website, this is what you need to check first of all:

  • See that the Yottie shortcode has been added to your webpage, to the area that works with WordPress shortcodes. Here’s where you can find more information on shortcodes (https://elfsight.com/help/what-are-wordpress-shortcodes-and-how-do-i-use-them/);
  • Make sure that no JavaScript errors come up on your website, in your theme and other plugins. If they do, fix these errors first, and then check Yottie’s work;
  • If none of this helps, open a ticket at our Support Center, and we’ll be happy to help you!