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  • Yottie gallery doesn’t display on my WordPress website

Yottie gallery doesn’t display on my WordPress website

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Sometimes this behavior can be quite a problem, and require our help. But often the reasons this happens are simple and can be fixed on your own.

If you can’t get a Yottie gallery to display on your WordPress website, this is what you need to check first of all:

  • See that the Yottie shortcode has been added to your webpage, to the area that works with WordPress shortcodes. Here’s where you can find more information on shortcodes (https://elfsight.com/help/what-are-wordpress-shortcodes-and-how-do-i-use-them/);
  • Make sure that no JavaScript errors come up on your website, in your theme and other plugins. If they do, fix these errors first, and then check Yottie’s work;
  • If you are using a WordPress theme developed with ajax, there might be a ready solution for you. Check for it here – (ajax article link).
  • If none of this helps, open a ticket at our Support Center, and we’ll be happy to help you!

Still got questions?

If you need any further assistance, contact our very helpful Support Center and we'll be happy to answer any questions. Just expect a response during our working hours (from 10 a.m. to 7 p.m. CET, Monday through Friday).