Troubleshooting – New posts don’t appear in the Instagram feed on your website

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The reason the new images don’t make it to the feed on your website right away is the cache. Our widget uses cache to make it load faster and to reduce the server load, so it doesn’t request Instagram each time someone browses your feed. Instead, it requests Instagram once…

The reason the new images don’t make it to the feed on your website right away is the cache. Our widget uses cache to make it load faster and to reduce the server load, so it doesn’t request Instagram each time someone browses your feed. Instead, it requests Instagram once in every 6 hours, pulls in the images by the specified criteria, stores them in the cache, and displays them from the cache. After the cache is expired, the widget requests Instagram for the images again, and that’s when the new ones make it to your feed.

If it’s been more than 6 hours, and the images still didn’t appear, please, contact our Support Team who will be happy to help you in the shortest possible time.