Below are the most common reasons why not all of your images are displayed in your feed. In case you’re having this issue, please, check these reasons first:
- 100 images limit. Please, keep in mind that our widget only displays 100 images by each source.
- Use of filters. When you use filters, the widget first collects the latest 100 images by your source and then applies the filter to this selection, and not to the entire source account. If a missing image has been published a long time ago, chances are that it won’t make it to your feed. Here’s an article where you can find out more about the use of filters – Best ways of using Display only filter of Elfsight Instagram Feed
- Cache. This reason applies in case the most recent posts in your source account don’t get displayed in the feed. Our widget uses cache to make it load faster and to reduce the server load, so it doesn’t request Instagram each time someone browses your feed. Instead, it requests Instagram once in every 6 hours, pulls in the images by the specified criteria, stores them in the cache, and displays them from the cache. After the cache is expired, the widget requests Instagram for the images again, and that’s when the new ones make it to your feed. Please, wait for a while, and check your feed once again.
- Hashtag source. In case you’re using a hashtag as the source, log out of Instagram and search it for your source hashtag as an unauthorized user. Sometimes Instagram gives out less images by hashtags than there actually are, and unfortunately, there’s nothing we can do about it on our side.
If none of these reasons apply to your case, please, contact our Support Team who will be happy to help you in the fastest possible way.