InstaLink Instagram widget doesn’t display on my WordPress website

If InstaLink doesn’t display on your WordPress website, these are the reasons you need to check off in the first place:

  • Make sure that the page area you have added InstaLink shortcode to supports WordPress shortcodes. This is where you can find more information on shortcodes https://elfsight.com/help/what-are-wordpress-shortcodes-and-how-do-i-use-them/;
  • Private Instagram account – due to Instagram API restrictions, our plugins can’t work with private accounts , so if your widget doesn’t display, make sure that your source Instagram account is public;
  • Check your website, theme and other plugins for JavaScript errors. If they come up, have them fixed them first, and then make sure that the plugin works;
  • If you’re using an ajax-powered WordPress theme, here’s an article that might answer some of your questions.

If none of this applies, open a ticket at our Support Center, and we’ll be happy to help you!